Sprint sucks. Do yourself a favor and avoid at all cost.

[sixone]

I used Sprint via Virgin Mobile until last November. HATED IT - 3G was horribly slow. They finally had LTE in my area, but VM didn't offer a single LTE phone. I dumped Verizon once, not going back.

So I switched to Ting, couldn't be happier. Great phone, LTE is excellent. And Ting is cheaper than VM was.

 

[destrekor]

For me: Tmobile. The price I want, acceptable speeds and coverage.
If I was an investment banker and NEEDED reliable service then Verizon would be a small investment for my business.

Well, I'd like to have reliable service considering it will forever be the only phone number/service I own. In this day and age, why bother with a home phone?

 

[destrekor]

I used Sprint via Virgin Mobile until last November. HATED IT - 3G was horribly slow. They finally had LTE in my area, but VM didn't offer a single LTE phone. I dumped Verizon once, not going back.

So I switched to Ting, couldn't be happier. Great phone, LTE is excellent. And Ting is cheaper than VM was.

Data is not cheap with them.
500 minutes, 1000 sms ($2 more than 100), and 2GB = $62/month before surcharges/fees.
Not really that special imho.

 

[sixone]

Data is not cheap with them.
500 minutes, 1000 sms ($2 more than 100), and 2GB = $62/month before surcharges/fees.
Not really that special imho.

I use WiFi at work and at home, which is 2/3 of my day. I sleep thru the rest.

 

[Anonemous]

http://www.virginmobileusa.com/shop/cell-phones/samsung-galaxy-victory-4G-LTE-phone/features/

LTE on VM

 

[sixone]

http://www.virginmobileusa.com/shop/cell-phones/samsung-galaxy-victory-4G-LTE-phone/features/

LTE on VM

Better late than never.

 

[Robert Munch]

Had terrible service in various parts of downtown Chicago. Opened several tickets with Sprint support and with no real help or ETA's. My customer service experience was awful had to explain my situation from the start when I was transferred to other depts. Same deal on callbacks. Spending 1-2 hours on the phone with Sprint was just not worth continuing service.

Scrapped Sprint due to the hassles and went with TMobile pre-paid and on top of that i'm saving $$ versus contract monthly cost.

So yes, Sprint sucks avoid them at all costs.

 

[ghost recon88]

I'm thinking of taking my cash to Page Plus (Verizon network, uses their towers and has their 3G coverage) until I can afford Verizon. This is after I buy myself out of the remaining 6 months of my Sprint contract.

 

[mikegg]

Sprint is terrible. Not only are download speeds abysmal(I can deal with that) but my some times my calls/texts don't come through! I can't deal with my phone not being able to accept calls or texts.

I hate Sprint.

 

[jae]

I never really had problems with Sprint in the South Suburbs of Chicago or in the South Loop, except in South Shore. I haven't had service with them for ~6 mos. but looking to get back with them as we speak. Looking for a TOL right now because I hate being under contracts longer than a year.

 

[Fox5]

I used Sprint via Virgin Mobile until last November. HATED IT - 3G was horribly slow. They finally had LTE in my area, but VM didn't offer a single LTE phone. I dumped Verizon once, not going back.

So I switched to Ting, couldn't be happier. Great phone, LTE is excellent. And Ting is cheaper than VM was.

Ting is still Spring afaik.

 

[TerryMathews]

Ting is still Spring afaik.

Ting, Boost, and Virgin are all Sprint MNVOs.

 

[jae]

Ting is still Spring afaik.

Ting, Boost, and Virgin are all Sprint MNVOs.

Makes you wonder huh.. lol

 

[RH072]

:|After paying 12 months on a third phone for 92 year old mother who cannot, never did, use the phone...it is still in the box although it was mailed to me by SPRINT already activated, they refuse to cancel the remaining contract on that phone without huge cancellation fee. Nevermind I have BEEN with them for 8 years and never have paid late. I was told, "We don't care how long the customer has been with us or how they have paid. This is our policy, no exceptions." No attempt to make any concession with a long time paying customer whatsoever. I err, they did say that if I paid the $175 cancellation fee, I could drive the phone( a $20 throw away) to one of their stores where I would receive a $5 rebate. My contract is up August 1 and I am jumping for joy. I will fire them all by never spending another penny with SPRINT and I will NEVER return. My free time will be spent spreading the word that SPRINT cares not one iota for the customer. I have no agenda with any other carrier, don't have any affiliations with any, just say, leave SPRINT and go with anyone, I mean anyone, other than SPRINT.

 

[Joe1986]

The TMobile plans are interesting, if I could tolerate their poor building penetration with the voice frequencies, I'd love them, as it is, the LTE frequencies penetrate building fairly well, but not the voice, plus the regular plan is not as good as my Verizon employer discounted plan.

Tried the $30 plan for a few months, and it was pretty slick, just needed voice calls at work, which was a no go.

Sprint rolled out LTE in LA, and it's pretty good, will be interesting to see what Softbank does with Sprint.

 

[cronos]

:|After paying 12 months on a third phone for 92 year old mother who cannot, never did, use the phone...it is still in the box although it was mailed to me by SPRINT already activated, they refuse to cancel the remaining contract on that phone without huge cancellation fee.

Why would you buy a "$20 throwaway" phone with a subsidized price, making the line under contract in the first place? That doesn't make any sense at all. If you had just paid for it full price (I understand that it wouldn't have been $20 at the time), that line wouldn't have been under contract and you could close it anytime you want.

The rest of your complaint is the truth, and I would've thought that everyone would know this by know. In this day and age, there's no reason to be loyal to a company, as to them your loyalty means nothing. This is also why buying a phone with a subsidized price and submit yourself to two year contract (i.e. forced loyalty) is a terrible idea unless you know for sure that you'll be with them for the duration, and that you won't find a better deal anywhere else (total expense + service you get from them for the duration of the contract).

Hopefully that's lesson learned.

Nevermind I have BEEN with them for 8 years and never have paid late. I was told, "We don't care how long the customer has been with us or how they have paid. This is our policy, no exceptions." No attempt to make any concession with a long time paying customer whatsoever. I err, they did say that if I paid the $175 cancellation fee, I could drive the phone( a $20 throw away) to one of their stores where I would receive a $5 rebate. My contract is up August 1 and I am jumping for joy. I will fire them all by never spending another penny with SPRINT and I will NEVER return. My free time will be spent spreading the word that SPRINT cares not one iota for the customer. I have no agenda with any other carrier, don't have any affiliations with any, just say, leave SPRINT and go with anyone, I mean anyone, other than SPRINT.

 

[AznAnarchy99]

I can't wait until my contract is up in Nov of this year where I'll be going elsewhere.

I've had Sprint since 2002 and the service is just plain horrible nowadays. Voice works fine but that's about all its good for. Data connection speed is worst than dial-up. Forget trying to use the Nav feature, the map download is too much for it to handle. Don't try sending/receiving a picture using text message because you're going to be waiting a while. Unlimited data? Please. I don't think you could hit the 5GB if you were maxing out the sub-dial-up speed line.

The only thing they've got going for them is that their plans are cheaper when compared to other similar featured plans. But is it really worth it if the only thing that works like its supposed to is voice?

Oh and the icing on the cake? Sprint's website where customers log in just stop working at random times. Want to pay your bill online? Better pay a few days in advance in case it decides its not going to do online payments the day payment is due.

Sprint sucks. Do yourself a favor and avoid at all cost.

/rant

I second this. I had Sprint with the first Galaxy S. Fought them over the phone, got a few credits and put it towards the termination fee to get out. Couldnt even stream Pandora anywhere.

 

[Apex]

As people have said earlier, it all depends on where you're at. Where I live, T-Mobile & AT&T absolutely suck, 0 bars, no data, no voice at all. Verizon works at my home, but not at the school my kids go to. Sprint is the only one who services both locations.

That isn't to say that Sprint doesn't suck... just at my location, it sucks the least.

 

[ImDonly1]

The TMobile plans are interesting, if I could tolerate their poor building penetration with the voice frequencies, I'd love them, as it is, the LTE frequencies penetrate building fairly well, but not the voice, plus the regular plan is not as good as my Verizon employer discounted plan.

Tried the $30 plan for a few months, and it was pretty slick, just needed voice calls at work, which was a no go.

Sprint rolled out LTE in LA, and it's pretty good, will be interesting to see what Softbank does with Sprint.

Tmobile does voice on 850Mhz 2G band... same as ATT/everyone.
If anything they have bad 3G building penetration.

Why would you buy a "$20 throwaway" phone with a subsidized price, making the line under contract in the first place? That doesn't make any sense at all. If you had just paid for it full price (I understand that it wouldn't have been $20 at the time), that line wouldn't have been under contract and you could close it anytime you want.

Hopefully that's lesson learned.

Not 100% on this, but I remember reading a forum post where Sprint won't let you sign up for a new service on a month-to-month basis if you bring your own phone (Sprint branded). They only allow you to start new service if you sign a 2 year contract. Pretty dumb of them if true.

 

[Genx87]

I've used them all and cant believein 2013 none of these wireless carriers are worth a damn. I am currently on Verizon. "Can you hear me now?" No! I cant make a call in my own house, my dads house, my cabin, or work. What a fucking joke.

 

[BoberFett]

I'm so fed up with Sprint.

I have a work iPhone on Sprint, and an Optimus Elite on Virgin.

I had a tower near my house go down a few weeks ago and was completely without phone service for about 4 or 5 days before they pulled their heads out of their asses and fixed it, even after I reported the outage. Of course one would expect them to monitor their own network, but who knows?

Sometimes when I place a call, the phone will start the call, and it sounds like it's making a call, but the first ring won't start for a good 20 to 30 seconds.

I can pinpoint spots around town that I drive where the 3G simply doesn't work. I can reliably recreate the problem. I've got a full signal, and the up/down lights indicate it's trying to send/receive data, but it doesn't do anything.

Even when 3G does work, the speed is atrocious.

Even their corporate services are terrible. My company is starting to look at switching from Sprint MPLS to XO. Better price, better bandwidth, better service, better technology. Some of our MPLS installs I've seen complete lack of communication between the various parts of the company. Their PMs don't communicate with sales who doesn't communicate with Managed Network Services, and even though we get about 8 Sprint employees on a conference call, nobody seems to know what's going on.

That whole company is just a mess.

 

[1nf1d3l]

I moved from T-Mo to Sprint when their LTE came online (I live in Austin). I haven't had any complaints and so far, the only thing I'm missing is Wifi Calling. The 3g building penetration is pretty crap, but since I'm connected to Wifi at work and home, it isn't that big of an issue. I get about 20Mbps down and 15Mbps up on average.

 

[AstroManLuca]

Yeah, I ditched Sprint as well. Their 3G was unusable. For a while I was on Verizon, and just recently I dropped Verizon for Platinumtel (T-Mobile network). So the only network I haven't used in the past three years has been AT&T.

With Sprint, if you don't have WiMax or LTE, you're screwed. Don't bother. You're paying almost as much as you do for Verizon yet your data is so slow that there's no point. I'll take a capped (but fast) data plan over an unlimited one that's so slow I can never download anything anyway. WiMax offered decent speeds, not close to LTE but still good enough, but at the cost of a really fast battery drain. And it's on the way out anyway.

Sprint has been promising improved data speeds for years now and nothing has materialized. I have zero faith in their ability to put up any sort of functioning network in Minnesota. And they're overpriced anyway.

 

[Skott]

All the carriers are overpriced as far as I'm concerned. Except maybe MetroPC but their service in my area is so bad they are not worth having. But like some have said it all depends on your area.

 

[evident]

I cant claim to have said this but it always stuck with me: "my best experiences with sprint is when roaming on verizon's network"