Sprint sucks. Do yourself a favor and avoid at all cost.

[her209]

I can't wait until my contract is up in Nov of this year where I'll be going elsewhere.

I've had Sprint since 2002 and the service is just plain horrible nowadays. Voice works fine but that's about all its good for. Data connection speed is worst than dial-up. Forget trying to use the Nav feature, the map download is too much for it to handle. Don't try sending/receiving a picture using text message because you're going to be waiting a while. Unlimited data? Please. I don't think you could hit the 5GB if you were maxing out the sub-dial-up speed line.

The only thing they've got going for them is that their plans are cheaper when compared to other similar featured plans. But is it really worth it if the only thing that works like its supposed to is voice?

Oh and the icing on the cake? Sprint's website where customers log in just stop working at random times. Want to pay your bill online? Better pay a few days in advance in case it decides its not going to do online payments the day payment is due.

Sprint sucks. Do yourself a favor and avoid at all cost.

/rant

 

[buckshot24]

There are some areas in my state where the service isn't very good. In my area it isn't bad. The 3g is able to stream pandora and google play music, I listen to sirius with it as well.

 

[you2]

Its always useful to include location(s) when complaining about phone data service...

I can't wait until my contract is up in Nov of this year where I'll be going elsewhere.

I've had Sprint since 2002 and the service is just plain horrible nowadays. Voice works fine but that's about all its good for. Data connection speed is worst than dial-up. Forget trying to use the Nav feature, the map download is too much for it to handle. Don't try sending/receiving a picture using text message because you're going to be waiting a while. Unlimited data? Please. I don't think you could hit the 5GB if you were maxing out the sub-dial-up speed line.

The only thing they've got going for them is that their plans are cheaper when compared to other similar featured plans. But is it really worth it if the only thing that works like its supposed to is voice?

Oh and the icing on the cake? Sprint's website where customers log in just stop working at random times. Want to pay your bill online? Better pay a few days in advance in case it decides its not going to do online payments the day payment is due.

Sprint sucks. Do yourself a favor and avoid at all cost.

/rant

 

[Suspicious-Teach8788]

Well i'm not surprised given that this is SPRINT and it made a bet on Wimax technology (lolol). US providers can be quite dumb at times....

 

[saratoga172]

In the Dallas area I barely hit 100k down on the iPhone 4s I use for work. I have an unlimited hotspot plan but I can barely get email to sync efficiently. Now if I could get a 4g phone that might be different.

 

[Dulanic]

Agree 100% I have had Sprint for nearly 7 years. Now for 3 months my local tower has been completely screwed. It is supposed to be LTE but the LTE died 1 week after I bought a LTE phone. I am ditching Sprint the second I can. Avoid Sprint at all costs.

I'm up to 40GB roaming data on all 3 phones hoping they will cancel me.

Sprint 3G Data Roaming (XXXXXX)
Used
37,323,823KB / Unlimited
Remaining
Unlimited

 

[MrX8503]

I used to have sprint and the 3G is bearable based on price. Now that I have LTE, I would never go back.

 

[shortylickens]

They screwed me out of 300 dollars a few years ago. Never going back. Their service is junk anyway. And their phone selection is almost always substandard.

 

[TerryMathews]

In the Dallas area I barely hit 100k down on the iPhone 4s I use for work. I have an unlimited hotspot plan but I can barely get email to sync efficiently. Now if I could get a 4g phone that might be different.

It's totally location dependent. I get 1200/300 in my area. On 3g.

 

[Sheep]

It's totally location dependent. I get 1200/300 in my area. On 3g.

Yup. At home on the north side of Chicago, I get consistent 4g and have no complaints. 10 miles away in downtown Chicago, I'm LUCKY to get 50kbps download if I get a signal at all...and no, I didn't omit any zeros.

 

[Ashenor]

I have been with sprint for awhile, i am holding out for the alledged 4g, now LTE to see if it improves things. I am willing to sacrifce until then for a unlimited contract that i pay $70 with Tax on, vs being capped for faster speeds right now.

 

[lopri]

It's totally location dependent. I get 1200/300 in my area. On 3g.

Totally agree. I thought my new T-mobile service was the best thing since the sliced bread while using it in tri-state area (NY/NJ/CT) but this past weekend I went to Florida, and I couldn't even get a signal AT ALL in rural area right outside of Fort Lauderdale. Jesus. Nationwide 4G, my ass.

Still, I have no desire to switch carriers since I rarely travel outside the north east, but when it comes to mobile service, you have to focus on "where."

 

[boomhower]

If you are lucky and live in one of their LTE areas with solid service it can't be beat. By in large their 3G service sucks. I had them for two years and it was horrible. Excessive data roaming got my contract terminated ETF free and went to Verizon.

 

[Stone Rain]

Verizon is the only provider that gets any service out where I live. I used Sprint until 2006, then left. I've known several people that left Sprint, saying it sucked recently, though.

 

[DooKey]

I kicked Sprint to the curb back in '99. I'll never go back.

 

[Dulanic]

I have been with sprint for awhile, i am holding out for the alledged 4g, now LTE to see if it improves things. I am willing to sacrifce until then for a unlimited contract that i pay $70 with Tax on, vs being capped for faster speeds right now.

It's great when LTE goes live, you spend money on a LTE phone, and the tower goes haywire and you lose voice for 3 weeks and LTE for 3 months and counting.

 

[Ashenor]

It's great when LTE goes live, you spend money on a LTE phone, and the tower goes haywire and you lose voice for 3 weeks and LTE for 3 months and counting.

Does it default back to 3g at least?

 

[Dulanic]

Does it default back to 3g at least?

For 3 weeks, no. Since then, yes.

 

[Skott]

Where I live here in the Tampa Bay Sprint is pretty good. At my house and town good service. At work about 10 miles away where suburb ends and country begins its not as good. I dropped ATT a couple of years ago because of all the dropped calls I experienced. I dont have that problem with Sprint. I'll keep Sprint. Never ever going back to ATT. Verizon has good coverage but I dont like their plan pricing. Sucks.

 

[Bman123]

Sprint really is terrible, the voice is great I'll give it that. Data is super bad, even if you get 1,000kbps now a days that's painfully slow.

 

[OBLAMA2009]

lol i was wondering about this...they didnt ever have good 3g, they got rid of wimax and they dont have lte yet, so how could they possibly be providing decent data. i guess this post answers that question. for me verizon is the only way to go, no other company provides even close to the same quality of service, and hence is not a bargain at any price

 

[Midwayman]

Yup. At home on the north side of Chicago, I get consistent 4g and have no complaints. 10 miles away in downtown Chicago, I'm LUCKY to get 50kbps download if I get a signal at all...and no, I didn't omit any zeros.

That's pretty much my experience with Sprint. They were okay until they got the iphone. I was getting maybe 1200-1500kps. Immediately after it went to 50kps. Wimaxx was still okay when you could get it, but it didn't really work inside and was a huge battery hog. Voice service was great. Data kinda made a smartphone pointless.

 

[saratoga172]

It does depend on location. No matter where I've been in the Dallas metro or surrounding areas I've never received over about 200kb. That was a rare occasion. It's generally between 70-120ish. Fine for email but tethering is essentially pointless. Especially since I can tether off my personal phone and get 10-15 mbps.

We might be switching to verizon soon so maybe I'll consider dumping my personal phone if that happens. I'll save $80/month.

I looked at new sprint contracts and it would still cost within $5 of what I'm paying with verizon. No thanks.

 

[destrekor]

There really is no halfway decent solution, is there?

All I want is unlimited, or at least a decent chunk of bandwidth, with good/really good 4G, and LTE is preferable.
And equally important, if not more so, I want a Nexus or Nexus-like phone experience.

I've been on a family share plan under Verizon since my first dumbphone. But not only do I not expect to see many Nexus-type phones compatible with Verizon, if I want to keep my unlimited data (I'd even take 5GB/month with throttling afterward), I have to pay for MSRP for a phone.
And yet, even after paying full MSRP, I'm still paying massively jacked-up service prices that that sky-high to compensate for subsidized equipment. I wish we could at least have the option of having a discount if we didn't subsidize device costs. Then again, if they offered that, they'd expose just how much they actually rip us all off.

No matter which carrier/phone route you choose, there are major compromises.

At the moment, when I'm at home I get such terrible LTE signal that I may be lucky to get a few megabit (max about 4 or 5Mbps Down). So I don't use much data since I'll just use my wifi for the speed benefit - but when I'm out and about, if I get decent signal (which I usually do), I'll get better throughput than any nearby free wifi. Around town, I can pull more than 20Mbps more often than not.

 

[shortylickens]

There really is no halfway decent solution, is there?

All I want is unlimited, or at least a decent chunk of bandwidth, with good/really good 4G, and LTE is preferable.
And equally important, if not more so, I want a Nexus or Nexus-like phone experience.

I've been on a family share plan under Verizon since my first dumbphone. But not only do I not expect to see many Nexus-type phones compatible with Verizon, if I want to keep my unlimited data (I'd even take 5GB/month with throttling afterward), I have to pay for MSRP for a phone.
And yet, even after paying full MSRP, I'm still paying massively jacked-up service prices that that sky-high to compensate for subsidized equipment. I wish we could at least have the option of having a discount if we didn't subsidize device costs. Then again, if they offered that, they'd expose just how much they actually rip us all off.

No matter which carrier/phone route you choose, there are major compromises.

At the moment, when I'm at home I get such terrible LTE signal that I may be lucky to get a few megabit (max about 4 or 5Mbps Down). So I don't use much data since I'll just use my wifi for the speed benefit - but when I'm out and about, if I get decent signal (which I usually do), I'll get better throughput than any nearby free wifi. Around town, I can pull more than 20Mbps more often than not.

For me: Tmobile. The price I want, acceptable speeds and coverage.
If I was an investment banker and NEEDED reliable service then Verizon would be a small investment for my business.