SPRINT PCS service == DIRT

[oblivion2888]

goddamn CSRs are rude and hang up on you

 

[bcterps]

I find their coverage really sucks as well, even if you are in their coverage area. Almost all my friends use Sprint, and they have a lot of trouble getting service. I use AT&T and rarely ever have a problem getting a signal. I was even hiking on top of Old Rag mountain in the Shanendoahs and I got a call when I was at the peak hehe.

--Ben

 

[The Stigenator]

I agree, I have had sprint for the last 3 years and in that time service has not improved, especially since I travel a lot on route 101. They have linked most of the 5 freeway but they are horridly slow in updating the networks.

I am dumping then in 2 months, when I am done with my taxes.

 

[shiznut123]

My dad has Sprint service and when I try to call him all the way in San Francisco, the call doesn't go through. I have to leave a voice message. It's a waste of my money. I'm going to tell him to get AT&T.

 

[Pastore]

double equals are evil!!! evil i tell you!!!!!

/me runs and hides

 

[victoras]

I think their customer service is a lot better now than it was just a year ago. However, that's not saying much. . . .

They always claim to be "expanding their coverage area" yet when I go to my parents' house (which is supposedly under SprintPCS coverage) I am never able to get a signal even though they supposedly have expanded way beyond the area. Lies. . . .

(at least their prices are very competitive though)

 

[Deicide]

Verizon cellular service sucks as far as rates/uptime/plans go, but the tech support is really pretty nice, during the two times I had to contact them, anyways.

 

[d0ofy]

Sprint has been good to me in NYC for 2 years already. I had AT&T, and their service was horrendous, but I heard it's a little better now.

 

[Kingofcomputer]

Don't expect too much, because it's 1900MHz.
800Mhz+Analog dual mode (AT&T or Verizon) is always better, but pay more for the rate plan and phone.

 

[AlphaVMS]

I just switched from AT&T Wireless to Sprint PCS for a few reasons:

1) I had a lot of drop-outs with AT&T driving around DFW.
2) I couldn't get a connection at my desk at work.
3) I couldn't get a connection in one of the computer rooms at work.
4) AT&T charges $0.15 (or $0.05; still too much) per 1K transferred.

I work in downtown Dallas. You'd think I could get a connection. With Sprint PCS I've never had a problem. I also like that I can attach a cable from my laptop serial port to the phone and dial out to a modem.

 

[jsm]

I've had Worldcom, Cingular (aka Pacbell Wireless) and Sprint. I would say that Sprint is by far the worst cell phone company I have ever had the misfortune of using. Their customer service is swell - but their "coverage" is pure crap. I get huge gaps while driving home.

I drive down Lawrence Expressway and I always lose coverage right when I drive past Homestead, but it picks up right when I get to 280. What gives? It's about half a mile or so of NO coverage. Anyhow, it gets worse when I travel. I went to LA last weekend and I have no coverage on 101 or 5. Pathetic. I am going to drop them and go with Verizon as soon as my contract runs out.

 

[The Stigenator]

Actually sprint has better coverage on the east coast than on the west coast.

 

[shopbruin]

for me its not that bad. at least i don't get "system is busy" like the pacbell people around here. almost everyone i've met in the dorms is on pacbell. yeesh.

i'm considering jumping to at&t when my plan is up... i just gotta see what they say about roaming around the state. that's why i like sprint now... i go to school in LA but keep my number in the 408 area code, and i don't have to pay "out of home area" charges. rocks.

 

[Thegonagle]

Sprint?s digital coverage is pretty darn good in Minneapolis / St. Paul + suburbs and in the year and a half I?ve used it, it keeps getting noticeably better. I was considering switching to AT&T or Verizon, but I?ve kept Sprint PCS for one big reason: It?s their ?house brand? Touch Point phones made by Denso. I?m hooked. I had the original dual band Touch Point (model 120, I believe,) and I thought a phone couldn?t be any better. Well, my old one was starting to look a little ratty and beat up, so I bought a new Touch Point 2100. It?s even easier to use, has a speakerphone and voice commands, has command shortcuts and sounds better to boot.

That?s my rave of the day. Now it?s off to work I go, with my Touch Point phone in my pocket.

 

[Tominator]

Although I'll get a dropped call while driving anf that's mostly due to terrain, I'm extrememly pleased with Sprint. I find my coverage is actually much larger than they claim it is. ..course, there is NO excuse in a CSR being rude.

 

[wyvrn]

I had the same experience with a Sprint CSR, which is why I dropped their sorry service. I live in DFW also, and I could not get a signal at my house or half of the time on a major highway. I then moved to AT&T which was a bit better, but along came Voicestream with their 2 free phones and 4000 minutes and I had to convert Cost me 50 bucks to terminate AT&T but I figure I will save that with the extra cell phone and minutes I am getting.

So far I have not had a single complaint with Voicestream so far, and their customer service is excellent. The manager of the store where I purchased my phones sends me a text message every once in a while just to confirm everything is working ok. It feels like the difference in service between the Infiniti and Honda dealerships. I say Voicestream is doing a lot to maintain their customers, I hope they never adopt the sorry attitude Sprint did when they got big.

 

[cipher00]

Agreed. I have Sprint; it's great when I'm in NYC or DC, but as I pull into my driveway I get the little beep that tells me coverage is lost. And, it sounds like the CSRs have been mixing their medications each time I've called. I'm switching. :|

 

[Don Vito Corleone]

Hmmm . . . I have generally been very pleased with my Sprint PCS service, and I have used my phone in Oklahoma City, New York (all the way out to the tip of eastern Long Island), the Bay Area (well up into Alameda Cty), Chicago, Mpls-St Paul, Boston . . .

In all fairness it is my first cell phone so I have no frame of reference, but I have no home phone and use it a lot with no real complaints. I did have to use the customer-service line for the first time recently (to cancel Wireless Web, which I was never using) and waited on hold for a long time, but since it is a toll-free call, no big deal.

 

[dabuddha]

sprint seems to suck for me
i work in downtown fort worth and anywhere in our office, especially the server room, i get crap signals.
my house is like 10 minutes from downtown and i still get crap signals there too
tons of dropped calls and trying to get ahold of a CSR is a long shot
you probably have a better chance at being struck by lightning

 

[SUOrangeman]

No problems for me here in northern VA. It's my only phone service. Has also worked well while I've travelled in Chicago, Nawlins, and San Francisco.

-SUO

 

[NutBucket]

Hmm, I seem to have no trouble with Sprint at all. I'm the LA area and commute from the west side to Pomona a few times a week. Clear coverage everywhere I've ever wanted to use it. Nobody has ever gotten the "full circuits" message while trying to call me, whereas I get it all the time when calling my friend, who is on Pacbell aka Cingular. I bought into Sprint for better service plans, since I could care less about a free phone.