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Spikes in connection (possibly due to router?)

M

MaDfLaMe37

Member
Whenever I play online games like DoD:S or RvS etc. I get lag. I'm on a Comcast cable connection and this shouldn't happen. So I went over to DSL reports.com and did a line quality test. Look what I got:

http://www.dslreports.com/quality/nil/1936381

I guess all the "lag" was coming from these spikes in my connection. I don't know why my connection is spiking like this, but it makes games unplayable online.

Could anyone tell me why I might be recieving this problem and more importantly how I might go about fixing it?

Thanks.
 
I can't really say what might be causing this. Coud be a bad modem or a bad switch. My own cable line gets packet loss and I can't get my useless cable company to do anything about it. I really should complain more but dealing with them is a pain.

Try using a software program like ping plotter to get definite ping data. This is specifically how to do it to make your case strong enough to take to the phone company.

1. connect router directly to computer (the cable company made me do this to eliminate the possibility that it was a problem with the switch). Be careful when you do this since you will be without a firewall
2. Run ping plotter uninterrupted for a day. Set its target to 68.86.103.78 or a some other address within the qwest network. Be sure you set it so that ping plotter records data rather than just displaying data.
3. post your ping plotter results on a website so idiot telephone company technicians can easily see it. You may have to use a program like excel to make the graph from ping plotter data.
 
DSL Reports has forums - post there.

You can also post in the networking forums here if you want, but I don't think you'll get the responses you're looking for here in the hardware forum.
 
how long does that test take? i tried it out, but nothing after 15mins......

DoD is half/life game. maybe it steam accessing the internet all the time?
 
The test takes only 4-5 minutes. The site will instant message you when the test is finished. You probably already had the test done, you just didn't realise it. Go check your test history.
 
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