- Jan 30, 2005
- 34,543
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For several months, I've been fighting with Comcast over my internet transmission speeds. I'm only able to get about 1/8 of the internet speed that I'm supposed to be getting. When I had 16mb dl speed, I could only get 2mb dl, no matter what site I went to. I have since downgraded to 1mb dl and I can only get 128kb dl at best.
The issue is with both my pc and 2 laptops even when directly connected to my modem(which has been swapped with a new DOCSIS 3.0 modem). Comcast has been over 3 different times and everything checks out fine except that my cable line that is run from the street is split with my neighbor. I have requested that they run separate lines for each of us and so far they have procrastinated to do so.
The current problem is that b/c running tests thru speedtest.speakeasy.net shows a 900mb dl speed that I'm within spec.
I am having them come out a 4th time(their top level tech and field manager are coming with their own laptops) so that I can demonstrate to them outside of speedtest no other website provides me with a dl of more than 128kb.
Cliffs:
Only get 1/8 of the internet speed that I'm supposed to be getting going to any website
Comcast says b/c speedtest shows that I'm getting the supposed speed that they're off the hook
How accurate is speedtest?
Comcast sucks and I can't switch to Verizon
The issue is with both my pc and 2 laptops even when directly connected to my modem(which has been swapped with a new DOCSIS 3.0 modem). Comcast has been over 3 different times and everything checks out fine except that my cable line that is run from the street is split with my neighbor. I have requested that they run separate lines for each of us and so far they have procrastinated to do so.
The current problem is that b/c running tests thru speedtest.speakeasy.net shows a 900mb dl speed that I'm within spec.
I am having them come out a 4th time(their top level tech and field manager are coming with their own laptops) so that I can demonstrate to them outside of speedtest no other website provides me with a dl of more than 128kb.
Cliffs:
Only get 1/8 of the internet speed that I'm supposed to be getting going to any website
Comcast says b/c speedtest shows that I'm getting the supposed speed that they're off the hook
How accurate is speedtest?
Comcast sucks and I can't switch to Verizon