Sound Issue - Need Help

[KillyKillall]

My dad's computer has lost all sound. The sound is built onto his Abit AI7 motherboard.

Symptoms:

1) No Icon in the systray
2) No audio drivers in the device manager
3) Can not change any type of settings as it is as if he doesn't have a sound card
4) Basically the whole system doesn't see any type of sound drivers

I tried reinstalling the realtek sound drivers - but this made no difference and the only thing that still showed in the device manager for sound was stuff like legacy audio drivers and audio codecs.

Any ideas?

 

[aceman817]

I've seen something similar in the past, and in that case, the audio was disabled in the BIOS. Check in the BIOS settings to make sure it is enabled.

 

[KillyKillall]

The only sound I could find in the bios was the "onchip sound" and that was enabled... any other suggestions?