Originally posted by: ttalkman
:disgust: Looks like the e-mail they sent me was mis-leading.
🙂 The mid November e-mail MySony sent me stated it was shipped and I should receive it in 5 to 7 days.
:frown: When I didn't get it, I sent them e-mail asking why it was not delivered.
Seems they don't respond to e-mail, so I finally called them up days later.![]()
:Q They are now saying it is on "BACKORDER".
They are not even sure if they will get more in.![]()
😱 Their business practice of sending out false e-mails and not responding to e-mails is not good.
:| The company rep stated MySony does not notify customers of backorders unless they call.
Boy, with that type of concern for customers, they may have a hard time staying in business.![]()
😕 I thought there was a law somewhere that stated customers must be notified of backorders?
😎 Am I wrong?🙂
Definitely sucks. I FINALLY got a working tracking number and have a scheduled delivery date. Fedex originally told me Thursday over the phone but their tracking page says Friday.