Question sony srt dg-710

afmedici

Junior Member
Jul 17, 2019
6
0
6
#1
No sound from TV but sound from radio.
 
May 30, 2000
15,122
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#2
Does the tv have sound if you unplug it from the receiver? If it does, are you using HDMI? Are you plugged into the ARC port on both the tv & the 710?
 

afmedici

Junior Member
Jul 17, 2019
6
0
6
#3
Have sound from TV at all times. HDMI plugged in TV to Receiver.
 
May 30, 2000
15,122
39
91
#4
Are you plugged into the ARC HDMI port on both? Does the tv even have an ARC port?
 

afmedici

Junior Member
Jul 17, 2019
6
0
6
#5
Yes. It's a Samsung Smart TV and AI am plugged into the HDMI port on the TV and the 710.
 

afmedici

Junior Member
Jul 17, 2019
6
0
6
#6
I had this receiver hooked up to a different TV before and it did work.
 
May 30, 2000
15,122
39
91
#7
You didn’t say if you were plugged into the ARC hdmi port.
 

afmedici

Junior Member
Jul 17, 2019
6
0
6
#8
Sorry I guess I am not that into electronics as I shoyld be but I do believe that it is plugged into the proper HDMI port. There are only two HDMI ports on the TV and it is plugged into the one that is labeled HDMI IN 1 (STB).
 
May 30, 2000
15,122
39
91
#9
Is either port labeled arc?


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May 30, 2000
15,122
39
91
#11
Are you plugged into the ARC port on the Sony? If so pick a different one.
 

vonwerder

Junior Member
Apr 29, 2011
5
0
66
#12
The TV sound should go off when the receiver comes up. Check that receiver selection to see if there are any sub-menus. Some receivers share a port and a sub-menu gets you where you need to go.
 

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