sony dvd-rom AND dvd-rw drives not working

[ifixedit]

i have a sony dvd-rom drive and a sony dvd-rw drive on my system, theyve worked great, but now my computer doesnt even detect them in "My Computer", i checked in device manager and it shows its there, but says that "windows is unable to locate drivers for this device..." for both drives. the thing is, these drives are OEM drives that i bought from newegg so there is so driver available since its not retail, any other approaches to this problem...could it be more serious like a connection problem, even though windows detects it?

 

[Sforsyth]

they just all of a sudden stopped working, did you change some software on your computer or maybe moved the drives to a different cable ?

 

[Oyeve]

 

[ifixedit]

they just stopped working all of a sudden, i dont think i did anything or installed or any software, but in case i did change some software...what to do?

 

[ifixedit]

i forgot to include this information on the initial post.

under device manager and DVD/CD-ROM dirves it shows my DVD-ROM and DVD-RW drive

SONY DVD RW DW-D22A
SONY DVD-ROM DDU1613

and it has one of those exclamation points icons next to it, when you look at properties for device status it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

well i dont have the drivers for these, they were OEM drives from newegg, they worked fine but just stopped working all of a sudden. where can i find the necessary drivers. When i look under driver right now it says the driver provider is Microsoft, date being 7/1/2001 and version 5.1.2535.0 for both drives.

 

[Sforsyth]

try removing them in the Device Manger and then reboot.

 

[bacillus]

You will need to do this:

Open regedit and go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-B
C1-08002BE10318}

Now delete the keys:
LowerFilters and UpperFilters in the right pane.
NB only one key may be present but still delete it.

Now reboot and your optical drives should function again.

NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software.

 

[RobCur]

windows is such a piece of garbage os that it does that occasionally due to your ocmpuer crashing or corruption in the os itself. try removing the drivers and uninstall the busmaster primary ide 1 and primary ide 2 in control panel/system/devices/ata ide/atapi controllers and then reboot. other times it fudges up for no good reason such as pusing your DMA capable device to Pio mode causing your dvd burners to take 200-300 percent longer to read or burn dvd's.

 

[ifixedit]

bacillus and RobCur, could you be a little more detailed with directions on how to do the regedit or uninstall the busmaster ....

as for Sforsyth, already tried removing them in device manager and rebooted, xp detects "new hardware" on restart, but still the same problem.

thanks

 

[ifixedit]

ooh, i did what bacillus did, but i cant find the UpperFilters in the right pane, just the LowerFilters

 

[ifixedit]

ok update, i did what bacillus and RobCur told me to do. rebooted, and everything is back to nromal now, i can fianlly burn my vaction video to DVD now! thanks guys, i owe you one. if you need anything, let me know and ill do whatever i can.