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Sony admits some PlayStation 2s 'not up to standard'

S

Soccerman

Elite Member
whoa, from the Register.

Sony's desperate pre-Christmas attempt to meet demand for its PlayStation 2 console appears to have angered as many punters as it satisfied.
 
Glad I coulnd't get ahold of one yet 🙂. I'm waiting for Final Fantasy 10 to get one now. By that time I'll have a game to play and these issues should be straightened out.
 
You know what? I bet my roommate got himself a bad PS2. His brand new Gladiator DVD is very fvcked up. Damn Sony. If it isn't one thing, it's another. :|
 
Bah, sounds like a case of Sony bashing to me. I've never heard of the site, so I won't bash it, but why I've seen this anywhere else? The media would have a field day with such a memo. I don't doubt that Sony got a lot of service calls though. The controls for DVD playback with a controler is no walk in the park, but it works. Most people don't rtfm, but are quick to say it's broke or worse. Heck, If I had a dollar for everytime someone called me after they fsck up without reading the directions, I could own Sony. 🙂 How do I stop my vcr from flashing 12:00... Argggggh!!!!
 
Bleem plays Playstation games, not Playstation 2 games (and it doesn't play all PS1 games all that great either).
 
All I know is that my PS2 (I bought one at launch date) stopped working in a mere month and a half. It would no longer read PSX/PS2 games; just DVD movies and audio CDs. I had a 2-year product replacement plan on it from work, but surprise, surprise -- nothing in stock to replace it with for the two weeks I kept checking. So I ended up having to send it to Sony for repairs and I should be getting it back this month (at least according to them).

But guess what happened three days after I shipped my console? 87 new PS2 units arrived at my store. I was PISSED OFF. If I would have kwown to wait 3 more days (see, they never know anything about what's coming in stock as far as PS2s go) I would have gotten a brand new one right on the spot.

Anyway, I'm pretty disappointed with the QC of PS2s at least in the initial shipment. I'm not the only one that had this problem. Three other people's consoles at work starting doing the same thing. I know it wasn't the fault of my games either, because they all work flawlessly on my friend's PS2....

God, what ever happened to durability? Geeze, my PSX was abused A LOT and it never gave up until about a couple of months ago. It survived two mods, it was dropped from 6+ feet, the disc door was slammed down, etc. I treated my PS2 like a king and it craps out a month and a half. WTF???
 
"God, what ever happened to durability? Geeze, my PSX was abused A LOT and it never gave up until about a couple of months ago."

The original run of PSX's had a horrid durability record, with overheating, movie skipping and laser pickup failures. Look how many revisions they made to it. As with anything new, there will always be bad apples at a slightly higher rate than when the product is more mature.
 
Horrible durability record? I doubt it, I have a PSX, once I plugged it into a 220V(Asia) power socket instead of a 110V(America), and the largest capacitor inside exploded, but guess what, it still works, even now.
 
This makes me even more mad at Sony:

I bought a Playstation 1 when it first came out. About 500,000 units or so had defective lasers that SONY knew were defective. The lasers would work fine for a while then degrade (some of them), making games unplayable. If people didn't realize something was happening, their playstation would basically die. A 300 dollar investment down the drain (since you don't notice anything is wrong until after the 90 day warentee). LUCKILY I noticed something was wrong, Resident Evil was skipping like mad. Speech, movies, everything. So I jumped on the web and found out I should turn my playstation upside-down. I did that and it works ok. Now I want to sell my playstation, but no one will buy it because it is defective and made defective. Sony never re-called these playstations and said they would fix them for 100 dollars. What a rip. Very poor customer service SONY. And it is because of this that I will not buy a PS2, even for FFX. I'll support a nice American company by the name of Microsoft.
 
LXi you arent actually saying that the original PSX's didn't have really bad problems are you? The return rates on the first couple models were astronomical from overheating and burning out alone.
 
The first couple of models, Im saying the PSX line as a whole, overall they are decent, especially the models after they redesigned the laser head, mine was made in 97, still works brilliantly. There is a reason why Sony sold more than 100 milliion units of PSX, they wouldnt be able to stay in business if they have so many of them fail.
 
There is a reason why Sony sold more than 100 milliion units of PSX,, it is because it was the only console with so many games. games sell the console!
 
Thats one reason, but if a majority of them are failing, why would people keep purchasing a failing product? They've done revisions and similar things to lower return rates.
 
Quality hardware was definetely not anywhere close to being one of the reasons the console sold so well. It had/has without a doubt the worst quality hardware of any console ever.
 
As much as I like my DC I wouldn't recommend anyone buy one now. Looks like Sega could very well go the way of Atari and if it does DC game support will drop to virtually non-existent.
 
tough to say, I'd much rather see Sega have a hit console this time then Sony. I think if the # of consoles that were sold is any indication, support will continue pretty well.
 
Quality is one of the reasons why people are not afraid of buying them. There are millions of reasons to purchase a PSX, but if quality is that bad, people wont buy them, its as simple as that. No matter how good the console is or how good the games are, without quality, its nothing.
 
Lxi, have you ever seen anyone base their console buying decision on how well constructed the unit is? I never have. When people go to buy a console they assume it will work straight out of the box without problems, no matter whose name is on it. That's the nature of the market. It's the games or the name on the console that sell the system. Quality doesn't have jack to do with unless it is so horrific a recall is needed or something that extreme.
 
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