Sometimes I hate working in the technology field

[Texashiker]

Lady down the hall throwing a fit that she can not fax to a certain number from the upstairs fax machine, but she can fax from the downstairs fax machine just fine.

Then her and her supervisor quiz me on why she can not fax to a certain number, but everyone else can fax just fine to different numbers.

Its a stupid fax machine, I have no idea why it stopped being able to fax to a certain number.

 

[SSSnail]

You call that technology?

But yeah, you need more power to fax upstairs, gravity.

 

[OutHouse]

lol what a waste of time.

 

[darkewaffle]

 

[dfuze]

But yeah, you need more power to fax upstairs, gravity.

You need to reply with stuff like this, they are obviously in a position to believe any crap you tell them.

 

[OutHouse]

so are you saying fax machines are obsolete? if so that's a ignorant thing to say.

 

[sdifox]

obvious answer is they need to swap the fax machines.

 

[z1ggy]

I excitedly await all of the people who are now going to mock you and troll all over. woooooohooooo

 

[Platypus]

...er more like helpdesk lackey field.

 

[child of wonder]

That's why I love being a consultant. I never deal with users anymore.

 

[Texashiker]

...er more like helpdesk lackey field.

I am the only tech guy here, so I get to do everything.

 

[Platypus]

I am the only tech guy here, so I get to do everything.

k, have fun with that fax machine br0

 

[Texashiker]

k, have fun with that fax machine br0

Disabling error correction seems to have fixed the issue.

 

[SKORPI0]

...er more like help desk lackey field.

I am the only tech guy here, so I get to do everything.

Disabling error correction seems to have fixed the issue.

Never should have happened in the first place with a "real" in-house tech person. Aren't test done periodically to make sure it doesn't?

 

[Texashiker]

Aren't test done periodically to make sure it doesn't?

Make sure what happens? That noise does not get on the phone line?

 

[Fritzo]

so are you saying fax machines are obsolete? if so that's a ignorant thing to say.

They should be. The only reason they exist is people haven't figured out a way to update their processing systems.

 

[Schfifty Five]

LOL @ technology field.

 

[Zargon]

They should be. The only reason they exist is people haven't figured out a way to update their processing systems.

yeah Im with you, FAX is outdated tech. It does what exactly that true electronic documents can't do? especially when 90% of the world has a printer/scanner/copier in the office, so it spits it out, you sign it, and scan/email it to you then FWD it on

rather than waiting for BEEEEEEEEEEEEP boooop schhhhhhhhhhhhhh beep for 12 minutes

yes we still have 2 fax machines and I hate them

 

[Texashiker]

yeah Im with you, FAX is outdated tech. It does what exactly that true electronic documents can't do? especially when 90% of the world has a printer/scanner/copier in the office, so it spits it out, you sign it, and scan/email it to you then FWD it on

A lot of the stuff we deal with are medical forms.

We might have an active TB case, and the various shigella and E. Coli cases.

For example, we have a TB Directly Observed Therapy (DOT) record. The nurse has to fill out the form at the patients home, then fax the completed form to the state every X number of days. The nurse has to watch the patient take the medicine, sign off on the form, the patient initials the form,, its a lot of paperwork.

 

[Fritzo]

A lot of the stuff we deal with are medical forms.

We might have an active TB case, and the various shigella and E. Coli cases.

For example, we have a TB Directly Observed Therapy (DOT) record. The nurse has to fill out the form at the patients home, then fax the completed form to the state every X number of days. The nurse has to watch the patient take the medicine, sign off on the form, the patient initials the form,, its a lot of paperwork.

Digital signatures. We use them for all of our medical forms now.

 

[Texashiker]

Digital signatures. We use them for all of our medical forms now.

We have not converted to electronic records.

 

[sao123]

outdated tech is outdated.

 

[xSauronx]

We have not converted to electronic records.

bummer :-/

i work for an IT consulting company and the health system we do a lot of business with is having us upgrade hardware at a lot of places to get them on their EHR system

they still have to have fax machines though...not sure how often they get used, but every office definitely has one or two. im ready for them to be gone, myself, but i dont know the last time i actually had to support one or that someone told me to fax them something so...whatever