Something going on with Amazon?

[TheVrolok]

Was going to pick up something up, but logged into my account and it seems like something is awry. I have no order history, my only payment method listed is an old card that I've certainly updated since. My shipping address on file is from my apartment 5 years ago, I have no order history from this year when I've certainly purchased things. My video library/digital library are empty even though I have titles in both. And it indicates I'm not a prime member. Honestly, it seems like a rollback to 5-6 years ago? Anyone else having issues?

 

[KidNiki1]

my account seems fine.

 

[BeeBoop]

nope, just you

 

[TheVrolok]

Looks like I'll be making a phone call. Really bizarre.

 

[unokitty]

Was going to pick up something up, but logged into my account and it seems like something is awry. I have no order history, my only payment method listed is an old card that I've certainly updated since. My shipping address on file is from my apartment 5 years ago, I have no order history from this year when I've certainly purchased things. My video library/digital library are empty even though I have titles in both. And it indicates I'm not a prime member. Honestly, it seems like a rollback to 5-6 years ago? Anyone else having issues?

Some reports of problems with the Amazon Cloud.

Best of luck,
Uno

 

[TheVrolok]

Made a quick call to customer service, and it was simple, if not somewhat odd. Apparently you can have two accounts with the same username and a different password. I entered an old password and it logged into a separate, second account that I haven't used in years. I tried a second password (one I've used more recently) and it logged me into my normal account. Bizarre. I hadn't considered that I could have 2 accounts with the same login, and different passwords.

 

[MontyAC]

I never knew that.

 

[TheVrolok]

http://blog.playerx.net/2012/06/25/...ccounts-one-email-token-or-a-boss-key-how-to/

 

[sciencewhiz]

I had this happen a few years ago when I bought a Kindle and couldn't buy things for it. They transferred the Kindle to my main account and I set the password of the second account to a random string that I'd never remember.