Solved: BIOS Doesn't See 1 Of My HDDs

olds

Elite Member
Mar 3, 2000
50,124
779
126
Solved:
PSU cable not fully seated.


Just built a new rig.
I have an SSD (set to ahci) as my C drive.
I have a regular sata as D.
I have another sata that should be E but the bios doesn't see it. It worked in the machine I just took it out of.

When I booted the new rig I only had the SSD hooked up. I got it running, shut down and hooked up the second drive. After that one was recognized I shut down and hooked up the third. It's not recognized I've swapped out sata ports on the mobo, sata and power cables.

BIOS setting I am missing?

Specs
Win 8 Pro 64 bit
ASRock Z77 Pro3
i7-3770
16 GB PC1600
GTX 660Ti
HX520 PSU
 
Last edited:

greenhawk

Platinum Member
Feb 23, 2011
2,007
1
71
using the intel sata ports? (assuming the board has extra sata ports via a third party supplier which never appear in the bios).
 

olds

Elite Member
Mar 3, 2000
50,124
779
126
I am using the ports that came on the board.
There are six, two @ 6Gbs and four @ 3Gbs. I used the 6 for the SSD and the DVD, using the 3s for the other two hdd.
 

Burner27

Diamond Member
Jul 18, 2001
4,452
50
101
Bad SATA cable? Reseat the cables in the port and on the drive. Perhaps the SATA powercable is bad? Try a different one.
 
Apr 17, 2003
37,622
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Does the D still have an OS on it? This happened to me too (mine had an OS)...I had to pop into an external enclosure, reformat, and pop it back in...then it worked fine.
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
This is the 3rd in thread I have seen in the last week or two about problems getting SATA drives working on this board. I think the last one involved the SATA 3 ports. Quality control getting a little lax over there?

oldsmoboat, if you plug your boot drive into the port that your other drive doesn't work on, just it show up?
 

olds

Elite Member
Mar 3, 2000
50,124
779
126
This is the 3rd in thread I have seen in the last week or two about problems getting SATA drives working on this board. I think the last one involved the SATA 3 ports. Quality control getting a little lax over there?

oldsmoboat, if you plug your boot drive into the port that your other drive doesn't work on, just it show up?
Hmmm, I'll try it when I get home. Thanks.
 

olds

Elite Member
Mar 3, 2000
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779
126
What drive model is it?
It a WD but don't recall which one (at work).
But I tried the hard drive that is recognized in the other ports and it didn't work there either. I assume 3 dead sata ports.
 

ShintaiDK

Lifer
Apr 22, 2012
20,378
146
106
Are you sure the 3rd drive actually works? If you try switch cables and sata ports with it to one you know works?
 

olds

Elite Member
Mar 3, 2000
50,124
779
126
Are you sure the 3rd drive actually works? If you try switch cables and sata ports with it to one you know works?
I swapped cables (sata and power) the drive works.
Going to try flashing before I RMA.
 

olds

Elite Member
Mar 3, 2000
50,124
779
126
Definitely worth a shot. I usually get the latest, whether I need it or not.

http://www.asrock.com/MB/overview.asp?cat=Download&os=BIOS&Model=Z77 Pro3
Thanks.
Flashed the bios but it didn't help. But I did find the problem while rooting around. I just started from square one to make sure the mobo wan't shorted. The modular cable coming from the power supply wasn't fully seated. When I tried different power connectors I was changing out the adapters that went from the 4 pin to sata power. It was the 4 pin cable that wasn't seated. :$
 

ShintaiDK

Lifer
Apr 22, 2012
20,378
146
106
Thanks.
Flashed the bios but it didn't help. But I did find the problem while rooting around. I just started from square one to make sure the mobo wan't shorted. The modular cable coming from the power supply wasn't fully seated. When I tried different power connectors I was changing out the adapters that went from the 4 pin to sata power. It was the 4 pin cable that wasn't seated. :$

LOL :D

Good thing nothing was defect!
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
Thanks.
Flashed the bios but it didn't help. But I did find the problem while rooting around. I just started from square one to make sure the mobo wan't shorted. The modular cable coming from the power supply wasn't fully seated. When I tried different power connectors I was changing out the adapters that went from the 4 pin to sata power. It was the 4 pin cable that wasn't seated. :$

Glad to hear you got it going. It would be curios to see how many of the other issues are just related to the cable.
 

olds

Elite Member
Mar 3, 2000
50,124
779
126
Glad to hear you got it going. It would be curios to see how many of the other issues are just related to the cable.
I believe all of them were.
When I tried different power sources for the hdd, I was changing adapters.

4pincable.jpg


I must have used a power cable from the working hdd when I tested the third drive and found it to be working.

I started pulling everything out of the case when the modular cable came off in my hand.

I was expecting the worse (still fighting an Asus sound card) when it was one of the easiest.