*Solved and I'm happy now)

[episodic]

Ok - they solved it. Called the 1-800 number and they resolved the matter happily
----------------
Ok, took the family out for pizza. Had a coupon for 2 large pizzas (1 pizza could be anything, the other could be a 1 topping) , breadsticks, and drinks (up to 3) all for 21.99 plus tax.

Here was my order to the waitress:

1 large meatlover's
1 large cheese and for my extra topping - more cheese


We got the bill and it was for 23 somthing + tax. I told him that there was a mistake as the coupon said 21.99 plus tax. He said yea, they charged you for the cheese. I pointed out that all pizzas come with cheese, and I chose more cheese for the 1 topping - SOMETHING I'VE DONE MY ENTIRE LIFE.

No matter what - he could not seem to understand this and unfortuantly was the head person in charge.

I said "Look, if I ordered a pepporoni pizza would you have charged me the extra for the pepperoni?" No, he said.

I said "Would you have put cheese on the pepporoni pizza?"
He said, Yes.


I said, "Had I ordered just a cheese pizza - would you have put cheese on it?" he said yea.

Now - you already have cheese on the pizza NO MATTER WHAT - now for my 1 topping I asked for more cheese? Why are you charging me? A grunt and snort is all I got, and he said that is the bill and you need to pay it.

 

[KK]

believe there is just one t in hut.

 

[ballmode]

PIZZA SLUT!

 

[Sphexi]

I would've put 21.99+tax down on the counter, zero tip, and tell him if he didn't like it to call the cops and you'd gladly explain how he was trying to screw you to them, as well as to the corporate office.

 

[episodic]

So wtf - should I raise a stink over this? Write some corporate somethings or what? It is just 2.00 but it is the principal of the thing.

 

[pyonir]

Write corporate.

 

[Indolent]

Just pay the bill with exact change but leave them short whatever they charged for the extra topping. If you had the exact change that is.

 

[episodic]

Originally posted by: Sphexi
I would've put 21.99+tax down on the counter, zero tip, and tell him if he didn't like it to call the cops and you'd gladly explain how he was trying to screw you to them, as well as to the corporate office.

My wife was with me and laid down just pay the man don't embaress me routine (this after I called them a bunch of rip off artists). I'm Irish, and tend to say what is on my mind much to the chagrin of my conservative wife.

 

[iamaelephant]

It was less than $2. Get over it.

 

[deftron]

You probably got undercharged if it was $21.99 plus tax

and the total was $23

 

[Dr. Detroit]

Keep a copy of your reciept and email the corp office.

You will probaly end up with an apology and a free pizza.

 

[episodic]

Originally posted by: deftron
You probably got undercharged if it was $21.99 plus tax

and the total was $23

Nahh, I got a breakdown.

Coupon said 21.99 plus tax

They charged 23 something + tax

The total was 26 and some change. . .

It is real clear

 

[brownzilla786]

edit

 

[deftron]

Link

MEAT TOPPINGS
Anchovies
Bacon
Beef Topping
Chicken
Ham
Italian Sausage
Pepperoni
Pork Topping

VEGETABLE &
FRUIT TOPPINGS
Banana Peppers
Black Olives
Green Olives
Green Peppers
Jalapeños
Mushrooms
Pineapple
Red Onion
Tomatoes



I don't see cheese under toppings, so they had a point

 

[brownzilla786]

Originally posted by: Falcon39
It was less than $2. Get over it.

Like he said its the principal of the thing

Pizza hut shouldnt be practicing that kind of business regardless of how much they cheat someone

 

[cubby1223]

Ha! Many years ago at a pizza hut, a half pepperoni / half cheese pizza was charged as a 2-topping pizza! And they wouldn't budge on that!

 

[episodic]

Ok I got the reciept:
1 Lrg Pan 13.19 Half Meatlovers half Pepperoni and black olives
A) Meat Lover
B) Pepperoni .80
C) Black Olives .79
1 Lrg Pan 10.90
Cheese Only 1.59
Extra Cheese 1.59
1 Bread Sticks 2.59
1 2 Liter Pepsi 1.99

Coupon -9.86
Subtotal 23.58 (here is what should have been 21.99)
Tax 3.07
Dine In Total 26.65


The coupon basically said you can get anything you want on one pizza, and just a one topping on the other pizza for 21.99

 

[DainBramaged]

Originally posted by: Sphexi
I would've put 21.99+tax down on the counter, zero tip, and tell him if he didn't like it to call the cops and you'd gladly explain how he was trying to screw you to them, as well as to the corporate office.

 

[KK]

Go back and miss the urinal, just don't get it on your shoes.

 

[Svnla]

You said it yourself....**1 large cheese and for my extra topping - more cheese***

If you order extra coke/soda/breadstick/whatever, you would be expect to pay extra for it, would you?

More = extra charge....more cheese = cost more money. If you just order **exactly*** what it said on the coupon, then I would agree with you. I agree that the store was being "nicky picky" with you, but they are not totally wrong.

That's how I see it.

 

[blahblah99]

Originally posted by: episodic
Ok I got the reciept:
1 Lrg Pan 13.19 Half Meatlovers half Pepperoni and black olives
A) Meat Lover
B) Pepperoni .80
C) Black Olives .79
1 Lrg Pan 10.90
Cheese Only 1.59
Extra Cheese 1.59
1 Bread Sticks 2.59
1 2 Liter Pepsi 1.99

Coupon -9.86
Subtotal 23.58 (here is what should have been 21.99)
Tax 3.07
Dine In Total 26.65


The coupon basically said you can get anything you want on one pizza, and just a one topping on the other pizza for 21.99

What you should have done was deny delivery. Or call them back and ask them for a refund. Or call credit card company.

 

[wfbberzerker]

this is your gripe? this is what made you so worked up that you felt the need to come home and post on atot about it?

 

[episodic]

Called the 1-800 number on the webpage. They assured me this was wrong, and they would mail me a free meal coupon for my hassle.


So, I'm satisfied.

 

[SampSon]

That's when you leave the amount to should pay, and walk out the door.

 

[episodic]

Originally posted by: wfbberzerker
this is your gripe? this is what made you so worked up that you felt the need to come home and post on atot about it?

What can I say, I'm bored. Yea, I get worked up easily. Especially when I go back and forth and someone can't see logic of something.