Software rebates (ie: Norton Antivirus) that's contigent on a previous version

JEDI

Lifer
Sep 25, 2001
30,160
3,300
126
my mobo from 4yrs ago came with Norton Antivirus 2002.

What proof do they need of a previous version?
 

jumpr

Golden Member
Jan 2, 2006
1,045
5
81
It should give a definition of "previous version" on the rebate slip. If you can find the rebate online, you don't have to buy the product to find out. :)
 

JEDI

Lifer
Sep 25, 2001
30,160
3,300
126
jumpr
Member
Posts: 132

What the heck happened to your postcount?!
 

JEDI

Lifer
Sep 25, 2001
30,160
3,300
126
by providing one of the following:
product CD, product disk (disk 1 only), title page of the owner?s manual from a retail purchase, or the email confirmation from a download purchase.

sigh.. since my version came w/my mobo, it doesnt have an owners manual :(
 
Dec 10, 2005
24,031
6,825
136
Originally posted by: JEDI
by providing one of the following:
product CD, product disk (disk 1 only), title page of the owner?s manual from a retail purchase, or the email confirmation from a download purchase.

sigh.. since my version came w/my mobo, it doesnt have an owners manual :(


I had this problem once and one of the things you could do was print out the "About page" (I think) which contained the subscription number and some other kind of registration number. I sent that in with the rebate and it was fine. Though, you should read the rebate closely to see what can be done.