So, I should be home studying for my 76-210 @ 1pm today.....

[codeyf]

BUT, instead, since work claimed that call volumes today would be too high and denied my day off request, I'm not. Instead I'm sitting here, with 5+ minutes between calls (ie IT'S DEAD), posting on OT.

I hate my job.

[/rant]

 

[Viper GTS]

5+ minutes is dead? I wouldn't want your job.

During the slow parts of the day I spend 15+ minutes in available.

$30K+ to sit on my ass & surf ATOT.

I hate the job, but that part is cool.



Viper GTS

 

[codeyf]

Yeah, dead for us. At one time, at my old job, our 8 person team would be "busy" if we had more than 60 calls a day :Q:Q:Q:Q New software versions/releases upped that to about 150-200 a day. But yeah, that was DEAD. But for us here, for our auto insurance call center BS that i'm doing now, anything over 5 minutes between calls is not busy at all.

The excuses I got were, "It's a shortened week, so it'll be more busy", "You requested it less than 10 days in advance", "There are already 3 people that have that day off". I hate being honest. I could've just called in sick and noone would've thought more of it. But I couldn't call in after I went thru the proper channels to try and get it approved. This place is teh suck :|

 

[pyonir]

When i was in the call center we took ~100 calls a day per person.

 

[busmaster11]

210's easy. Just remember - think M$. And throw common sense out the window.