Bateluer
Lifer
There was a problem with the desktop becoming nonresponsive and unable to return from what appeared to be a standby mode. Since it had a CRT display, I swapped it out with an LCD and tossed the CRT in the recycling area. Still didn't resolve the issue though.
It was an older system, a P4 1.7Ghz with 128MB of SDR RAM. I'm almost glad I never got to see the system in working WinXP, it had to be a total dog.
After swapping out several video cards, the RAM, I finally decided to take the hard drive out and test that in another machine, which worked fine. While that was running some diagnostics on the drive, I tried another video card in the old tower. Just a simple PCI card, a GF2 MX 400, I believe it was. Installed it, and powered up the system. The system spun up for about 3 seconds before there was a pop! Then the magic smoke was released. The PSU was toast, luckily the hard drive with the critical data was out of the system at time.
So I got to work a few hours over time getting a replacement machine imaged for her, plus getting her apps reinstalled and such. Major pain when the user doesn't really know what they need/had on it in the first place. And since I was not able to see the machine powered up, I had no idea what applications were installed on it. The only things the user knew for certain were 1) She was Adobe Acrobat Pro installed and it was critical to the files she needed to edit and 2) It had to be the specific version of Adobe, or else her automated scripts would not work properly. She didn't know what version either.
So, yeah, good times.
It was an older system, a P4 1.7Ghz with 128MB of SDR RAM. I'm almost glad I never got to see the system in working WinXP, it had to be a total dog.
After swapping out several video cards, the RAM, I finally decided to take the hard drive out and test that in another machine, which worked fine. While that was running some diagnostics on the drive, I tried another video card in the old tower. Just a simple PCI card, a GF2 MX 400, I believe it was. Installed it, and powered up the system. The system spun up for about 3 seconds before there was a pop! Then the magic smoke was released. The PSU was toast, luckily the hard drive with the critical data was out of the system at time.
So I got to work a few hours over time getting a replacement machine imaged for her, plus getting her apps reinstalled and such. Major pain when the user doesn't really know what they need/had on it in the first place. And since I was not able to see the machine powered up, I had no idea what applications were installed on it. The only things the user knew for certain were 1) She was Adobe Acrobat Pro installed and it was critical to the files she needed to edit and 2) It had to be the specific version of Adobe, or else her automated scripts would not work properly. She didn't know what version either.
So, yeah, good times.