So....anyone from Hawaii just have a panic attack?

[AdamK47]

That's me clicking on things in this forum. F*&@$ing Purch.

 

[Fritzo]

The plot thickens! Hawaii’s false missile alert sent by worker believing attack on U.S. was imminent:

https://www.washingtonpost.com/news...le-alert-the-fcc-says/?utm_term=.ebd6c769bd40


Event summary:

1. Night-shift supervisor decided to test incoming day-shift workers with a spontaneous drill.

2. The day-shift supervisor was supposedly aware of the test, but thought it was aimed at the outgoing night-shift workers & was not prepared to supervise the morning test.

3. The night-shift supervisor, posing as Pacific Command, played a recorded message to the emergency workers warning them of the fake threat. The message included the phrase “Exercise, exercise, exercise.” But the message inaccurately included the phrase “This is not a drill.”

4. The worker who then sent the emergency alert failed to hear the “exercise” portion of the message and acted upon the “This is not a drill” part of the message that should not have been included.

5. The mistake was not stopped by the Hawaii emergency management agency's computer systems because there is little difference between the user interface for submitting test alerts and the one for sending actual alerts.

6. Three minutes after the message was sent, the day-shift supervisor received the false cellphone alert, and the process of responding to the mistake began. The emergency management agency notified Hawaii Gov. David Ige of the problem. Seven minutes after the alert was sent, officials stopped broadcasting the alert — but because there was no plan for how to handle a false alert, the agency could not issue an official correction.

7. It was not until 26 minutes into the crisis that officials settled on a proper way to inform the public about the all-clear, and workers began drafting a correction. It took another 14 minutes after that for the correction to be distributed.

Aside from the various process failures, the weirdest part of the story is why the message "inaccurately included the phrase 'this is not a drill'".

This is just a bad system all around, and they made the worker a scapegoat.

 

[Exterous]

The plot thickens! Hawaii’s false missile alert sent by worker believing attack on U.S. was imminent:

https://www.washingtonpost.com/news...le-alert-the-fcc-says/?utm_term=.ebd6c769bd40

What a steaming pile of shit. Part of the delay was a forgotten Twitter password? Come on. I also like the part where Pacific Command was confused too.

"Hey Hawaii - we don't see any missiles headed your way. Wtf?"

 

[Slew Foot]

"Officials also revealed that the errant Jan. 13 alert, which sent waves of panic across the Hawaiian islands, was not the first such mix-up for the employee. At least twice before the false alarm, he “has confused real life events and drills,” a state investigation concluded, part of a troubled work history that had “been a source of concern . . . for over 10 years” to his co-workers."

Your government in action, folks.

 

[pcgeek11]

"Officials also revealed that the errant Jan. 13 alert, which sent waves of panic across the Hawaiian islands, was not the first such mix-up for the employee. At least twice before the false alarm, he “has confused real life events and drills,” a state investigation concluded, part of a troubled work history that had “been a source of concern . . . for over 10 years” to his co-workers."

Your government in action, folks.

State Government.

 

[Kaido]

This is just a bad system all around, and they made the worker a scapegoat.

Yup:

https://gizmodo.com/employee-who-triggered-bogus-missile-alert-in-hawaii-ha-1822582720

They said the employee has confused live with drills before. This doesn't sound so much like a "troubled worker" to me, as much as a crappy system that confuses the end-user so they don't know what to do next. With no software 2FA and with no second person for verification.

Employee 5 directed Employee 1 to send out the cancel message. Employee 5 stated that Employee 1 just sat there and didn’t respond. Employee 3 returned to the SWP from starting the time clock and saw Employee 4 and Employee 10 repeatedly get on the HAWAS letting the Counties know that it was just a drill. Employee 2 was on the phone with Employee 6 briefing them on the situation. Employee 5 was alerting the command staff. Employee 1 was sitting and seemed confused. Employee 3 took control of Employee 1's mouse and sent the cancel message. At no point did Employee 1 assist in the process of correcting the False Alert.