So am I the only one with a 24Mb/s cable having Netflix issues on weekends?

vulcanman

Senior member
Apr 11, 2001
614
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So I have 24Mb/s Comcast cable with an assortment of streaming devices (PS3, Apple TV, laptop etc) and subscriptions (Netflix, Xfinity TV, HBO GO, Amazon Prime etc.). I use a wired connection.

Of all these services ... We enjoy Netflix in HD. Yes, HD.

Here is the problem - every weekend starting early Friday ... Netflix crawls. All those 1080p movies (Super HD) ... look like old VHS (sometimes even worse). This happens on all the above devices.

But during the same period, HD content on Amazon and HBO stream fine and look great. During weekdays, Netflix streams in 1080p just fine.

So is Netflix throttling the stream? Or is it Comcast doing this specifically to Netflix users?

Anyone else having this issue?

Thanks!
 

DesiPower

Lifer
Nov 22, 2008
15,299
740
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Cable/Internet providers and known for throttling Netflix and Youtube speeds, nothing new, suck it up.
 

OCGuy

Lifer
Jul 12, 2000
27,224
36
91
Never have an issue on Apple TV......XBOX always gave me trouble on what I figured were "High Traffic" timeframes.
 

MtnMan

Diamond Member
Jul 27, 2004
8,960
8,191
136
Nope, stream HD from Netflix and Amazon on a regular basis.

Charter 30MB service.
 

Kyle

Diamond Member
Oct 14, 1999
4,145
11
91
The issue I linked above really has nothing to do w/ your download speeds- I also get around 30Mbps down but when netflix is slammed it doesn't make a difference.
 

postmortemIA

Diamond Member
Jul 11, 2006
7,721
40
91
I've had good experience on netflix on chromecast, PC was not getting super HD (5.8Mbs). Netlix has some sample movies that display bitrate, try to troubleshoot your devices with it.
 

rudeguy

Lifer
Dec 27, 2001
47,351
14
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lil rudeguy streams 24/7 on his 360 and never has a problem.

I try to watch on my roku or on my PC and it always works like shit.

I just gave up.
 
Sep 9, 2013
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So is Netflix throttling the stream? Or is it Comcast doing this specifically to Netflix users?

i have Comcast and Netflix and am currently watching in HD without issue on my Desktop.


edit to add speedtest:
q3t1.jpg
 
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shortylickens

No Lifer
Jul 15, 2003
80,287
17,079
136
Maybe. I dunno.

When we had 15mbit FIOS we could watch HD on two devices and never had an issue.
 

nsafreak

Diamond Member
Oct 16, 2001
7,093
3
81
Netflix HD streams just fine to me, could be that the node in your area is oversold. My speedtest for reference:

3134299854.png
 

vulcanman

Senior member
Apr 11, 2001
614
0
0
Netflix HD streams just fine to me, could be that the node in your area is oversold.

I have a 24Mb account but speedtest shows ~29Mb most of the time.

Also .. If it was a node issue ... HD streams on VUDU and HBO would exhibit the same issue ... but they do not.
 

Balt

Lifer
Mar 12, 2000
12,673
482
126
I have a 24Mb account but speedtest shows ~29Mb most of the time.

Also .. If it was a node issue ... HD streams on VUDU and HBO would exhibit the same issue ... but they do not.

Hmmm, true, but if Netflix were the problem then there would be complaints all over the US of A (or at least regions of it).
 

Leros

Lifer
Jul 11, 2004
21,867
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You're not guaranteed to have 30MBit all the time, that's just the maximum you can get. Everybody with Comcast internet in your neighborhood is hooked up to a single junction that has a maximum bandwidth for the neighborhood. That maximum bandwidth probably isn't enough for everybody in your neighborhood to watch Netflix at the same time, which is why you have problems on the weekend.
 

Kyle

Diamond Member
Oct 14, 1999
4,145
11
91
Except speed tests + other video services work absolutely fine...see the link I posted above...it's a netflix issue- and that's not the only article/thread on it.
 

Leros

Lifer
Jul 11, 2004
21,867
7
81
Except speed tests + other video services work absolutely fine...see the link I posted above...it's a netflix issue- and that's not the only article/thread on it.

Eh, it doesn't really sound like a Netflix problem. It sounds more like an ISP vs Netflix problem.
 

vulcanman

Senior member
Apr 11, 2001
614
0
0
Or it could be an inefficient routing algorithm at Netflix. It's likely sending users request to a netflix server group that is much farther away from the user.

I am sure folks in the southeast are not from the same servers as users from the northeast. There has to be a routing logic. It probably does this all the time but users notice the lag on weekends when networks are busier. Anyone know how the backend logic functions.
 
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Doppel

Lifer
Feb 5, 2011
13,306
3
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I have a 20/2 and it's saturated with multiple devices, but I pretty much never have an issue streaming in HD on 2 or more devices at the same time, any day of the week. This doesn't mean it's your fault, your home network, but it's a data point for you anyway.