SMC 16 Port 10/100 Switch - Deal Killed - No longer Buy One Get One Free - Post updates here

[ocabj]

whoever yono is, he better not be trying to give me negative feedback. i'm selling the 2nd switch from the pair i bought last month when the switch was going for $240.

 

[rgroves]

Ordered mine today, and I have not gotten my confirmation e-mail. As soon as I do, I'm going to call the CSR and ask them about it.

When I ordered It said "USUALLY SHIPPS IN 24 - 48 HOURS"... I know it's not real time stock I'm looking at, but they accepted my order, and I will wait to see what the e-mail says.

 

[DealBabe]

so has it been confirmed or not? is this deal dead? some1 got an email stating that buy.com screweed up and the deal is dead.

 

[HyTekJosh]

It is not dead. They are just out of stock at the moment.

 

[jaybert]

i purchased this on Sunday night and I just checked the buy.com website and my order has shipped! Whoo hoo! Usually all my stuff ships out of their TX warehouse but this time its shipping out of their warehouse in IL...ETA is for arrival is thursday

 

[Wik]

Mine still says sent to warehouse

 

[Hugenstein]

I placed two orders for the switches, 1 on the 3rd and 1 on the 4th.

The order from the 4th shipped, the order from the 3rd did not. What kind of bass ackwards system they got over there. Shouldn't they be filling orders in the order they received them.

 

[squiggy]

Well, I ordered mine on Saturday night and I checked my account today and it said my switches were shipped. ETA : March 8. But I'm pretty sure they only shipped one switch. My reasons:

Switch Weight (according to SMC): 4.63 lbs
Package Weight (according to UPS): 6 lbs

So I would bet this package only contains ONE switch.

 

[pjs]

I had gotten the e-mail message that my order for this switch (ordered 1, get 1 free) was on backorder. I also verified this on the phone (1-888-880-1030) yesterday. My online order status has been saying "sent to warehouse".

Just out of curiosity, I checked the online status to see if the "send to warehouse" status had been changed to "on backorder".

The order status said "completed" and there was a ups tracking number. I checked the tracing number and it (an 8 lb. package) is headed in my direction. I again called up buycomp and asked as to the status of the order. They said that it was shipped. I mentioned the rebate (a free one will ship with the order) and they said that the package contained two of them.

We shall see.

Paul

 

[jaybert]

*sigh*, my package says only 6lbs as well. Anyone who has gotten 2 switches know what their total weight of the package was for 2 switches?

 

[Hugenstein]

I ordered 2 and my package is 13 lbs. I really don't see how that could be 4 4.63 lb switches.

 

[SuperRob]

Either that, or they guessed the weight. Settle down, folks ... let's give Buy.com a CHANCE to do the right thing. Considering how short on stock they were, I'd say that even if you got one now, an one later, it's better than NONE now.

 

[madca]

Well it looks like I am the first to receive my order - ONLY ONE SWITCH IN THE BOX. First the Monitor problem now this - the only thing hot about this is being burned again by Buy.com

 

[kain]

I GOT MY SWITCH TODAY AND I DIDNT RECIEVE THE FREE OTHER SWITCH WHAT THE HECK IS THIS.? CAN ANYONE CONFIRM GETTING THEIR SECOND FREE SWITCH

 

[dynas]

I placed my order on Sunday morning. But it's still in PROCESSING status. Guess I have to call them up. Can anybody let me know their 1-800 number? Thanks.

 

[jaybert]

yeah, i'm basically not expecting to get 2 switches as of right now after seeing the rest of these posts. I screen captured the two screens which said the price + it was buy one get one free. I will use this to dispute w/ buy.com if the need arises (hopefully not).

 

[Southerncentralrain]

I think they decided to give 2 times as many people there order now, and give the free one when they come back in stock.

 

[alaniscool]

madca, you didn't get burned by buy.com. In fact, you tried to burn them with a monitor deal, and you're just pissed off because they didn't let you.

 

[chexi]

I would suggest that if you did not receive your second switch, you should email or call Buy.com and inform them of this. Chances are that you did not receive both because someone at Buy.com made the decision that it would be better to get a single switch to twice as many people now and then follow up with the second at a later date. If so, this was not a very wise marketing decision as it will result in numerous calls and emails from those who only received one instead of two, but nevertheless it is probably what is going on.

 

[jaybert]

I emailed them about this and here is their response.

Hope this is good news for everyone!

===START COPY====
Hello Jason,

We are responding to your email regarding order #xxxxxxxxxx.

Thank you for contacting us at buy.com, the internet superstore.

We apologize for any inconvenience that you may have encountered with
this matter. We have researched your question and have found that the
free switch does ship out with the order. Thank you for your patience
and understanding in this matter.

Please write again if you have any other questions or concerns.

We look forward to serving you in the near future!

buy.com
the internet superstore

 

[Sonic625]

Order #103889XX
Placed Sunday, March 04, 2001 Night
Shipped on 3/5/2001 via UPS Second Day Air

Funny Thing is, I canceled my order yesterday but they still sent it. I wonder what the deal is on this... Anyways Here is my story and Im stickin to it.
Thanks,
Sonic625

 

[mastaki11a]

I got mine today..Only one. Called em, they said they will email me about it soon. I better be gettin 2

 

[mastarecoil]

Ah crapola. I better cancel my order.

ANYONE WHO GOT 2 OF THEM PLEASE PM ME, I REALLY NEED THIS SWITCH, PLEASE HELP ME, I CAN PAYPAL YOU TONIGHT.

Thanks
Garrett.

 

[allisolm]

Okay - here's the story I got from CS at Buy.com.

First she said that the promotion was expired and they forgot to take out the message on the product page that said *FREE switch will ship with order.

When I pointed out that it was on the rebate page also with order dates until 3/31, she went away for awhile and came back to say -

They are working on removing that link and as of tomorrow (or whenever it gets removed) the promotion will no longer be valid. (No explanation for the end of March date and pulling it now.)

They ARE (according to her) shipping the free ones, only they will not go out until end of March in order (as someone suggested earlier) to
let as many people as possible get one now.

If any of this turns out to be false, just remember that all of it is what the CS said and she's only repeating what she's been told and I'm repeating it to you.

I don't even want to contemplate all of the possible scenarios for getting or not getting these and all of the time frames involved for returns, etc. Gives me a headache just thinking about it all. Guess I'm going to have to trust in Buy.com to do it right. (There's a not so comforting thought.)

Allison

 

[mastaki11a]

Don't think anyone is gonna get/ has gotten 2..