Skype calling rates.

[SSSnail]

Has anyone noticed that Skype is overcharging for calls and connection fees? Lately I'm being charged for rates and fees that are not according to their listed prices.

I started to notice this since two calls ago, but last night was just ridiculous. Their advertised rates to the UK is .024/minute + connection fees of .044. I called and left a brief message which couldn't be more than 30 seconds and .29 cents were deducted. The incident prior to this, I called Vietnam for a few minutes and a dollar was deducted.

I'm thinking they're getting shady with the billing, as I've sent out an inquiry to their Customer Service and have yet to receive a reply. Granted it's pennies, but if people start to notice trends like this, we better stop it before it grows larger. Anyone else experiencing the same thing? If you haven't try to take notice the next time you use Skype to call anywhere.

 

[Nik]

Yes, Skype is out to get you. It couldn't possibly be something so irrational as a bug in the billing software that has yet to be discovered. I'm absolutely certain someone did this to you, personally, on purpose.

 

[SSSnail]

Originally posted by: Nik
Yes, Skype is out to get you. It couldn't possibly be something so irrational as a bug in the billing software that has yet to be discovered. I'm absolutely certain someone did this to you, personally, on purpose.

LOL, Nik, this really is my desk.

No, I'm not saying that they're out to get me, I'm asking if anyone else is noticing the same thing so that we can try to fix this, collectively.

 

[Nik]

:laugh:

I know. I just needed to get my daily assholery done so I can focus on other things.

 

[jteef]

sure you aren't calling cell phones instead of land lines? usually the rates are quite different outside of north america

 

[SSSnail]

Originally posted by: Nik
:laugh:

I know. I just needed to get my daily assholery done so I can focus on other things.

But then, what will you do for the rest of the day?

Jteef, I called various phones, land lines and cellphones included and they tend to bill almost the same. For the cellphones rates, they're not that much higher.