Should there be an IQ requirement for self scan registers?

[Gothgar]

the ones around me have something like that. if under $3 its free. if more then $3 you get $3 off the item.

considering most items are under $3 you usually get it free.

yeah I've seen that too around here

 

[Malak]

There should be an IQ requirement for life. Or at least breeding.

Don't hate because you are average.

 

[LtPage1]

Smart people don't give a shit about how the store looks or who's in it shopping. I go to Walmart and I save a ton of money over any other store. Not all people who shop there are strsight out of the trailer park Jr High drop outs. Some of us shop at the cheapest store. I like to put money in the bank, not give it away to a company.

Saving money is something smart people do right? I guess shopping at Target to buy the exact same shit and paying up to 2 times as much overall would somehow make me smarter than shopping at Walmart. Even though I'm dropping way more cash in the process.

Is that how it works??

If you were smart, you wouldn't be shopping at a store that sends all of your money to China, depressing our domestic economy so you make less money in the long run.

 

[Exterous]

While some places seem to have clientele that are worse than others you can still find people mystified by the magic checkout machine anywhere.

What bothers me far more than this are the people who don't pay attention to the 'X number of items or less' signs. I think there should be an exponentially increasing tax on items over the limit.

 

[Engineer]

the ones around me have something like that. if under $3 its free. if more then $3 you get $3 off the item.

considering most items are under $3 you usually get it free.

That may be the case here too. I've never had an item that rang up wrong that was over $3.

 

[waggy]

While some places seem to have clientele that are worse than others you can still find people mystified by the magic checkout machine anywhere.

What bothers me far more than this are the people who don't pay attention to the 'X number of items or less' signs. I think there should be an exponentially increasing tax on items over the limit.

when i see someone who had a bunch of items (when you can tell they are over the X number of items) i point them out to my kids. i tell them that's why its important to study hard in school if not you end up like these people that can't count or read.

 

[Murloc]

I am at Walmart and there are only 3 registers open and one of them is 14 items or less. The other two registers have 3 or more people waiting in line. I decide to go to the self scan but can immediately see that is a mistake. The first women is turning each item over a million times looking for the UPC. Another guy is just staring at the machine expecting it to do something. The next register has a mother and daughter team who are equally clueless with the light blinking. The last register is out of order.

Observing the people at the self scan register is like watching a group of trained monkeys trying to put square blocks in round holes. Is it really that hard? It takes me about 2 minutes to scan all my items. I just don't understand the difficulty level.

Do you think there should be an IQ requirement (sorry you are too stupid to use this register)? My thoughts are that they should eliminate them completely and hire more cashiers. Agree or disagree?

~NT

1. those machines are not clear and never work, it takes too much time to read a product too. Too often they say "call the assistant" or similar bullshit, and in the end you just lose more time. They are a failed experiment.
2. IQ is not a valid measurement of capability at operating any device.
3. you're right, just hire one more cashier and ditch the assistant and the machines.
4. In europe they are rare, you don't see them at your average supermarket. I think the only one I saw was at IKEA.

 

[Engineer]

1. those machines are not clear and never work, it takes too much time to read a product too. Too often they say "call the assistant" or similar bullshit, and in the end you just lose more time. They are a failed experiment.
.

The ones at Kroger were exactly the same way when first installed. Over time, they have improved them greatly including the ability to not place items on the scale (bag them). No need to bag a watermelon...simply scan the thing and throw it back into the cart. It's been awhile since I used the Walmart version. The last time I used one, I accidentally hit the Spanish button and the attendant didn't know how to get it back to English, lol. A manager finally came over and reset it back to the start.

 

[DrPizza]

I find the scanners to be amusing at Home Depot. 7pm, and the *ONLY* registers open are the self scan registers, and I'll have something like 2 pieces of plywood, a bunch of 2x4's, and assorted other items. Try waving a 4x8 sheet of plywood above the scanner so it gets the UPC. Then, of course, "please place item on stand" Sure, I'll be happy to. Ka-chunk.

 

[BoomerD]

I find the scanners to be amusing at Home Depot. 7pm, and the *ONLY* registers open are the self scan registers, and I'll have something like 2 pieces of plywood, a bunch of 2x4's, and assorted other items. Try waving a 4x8 sheet of plywood above the scanner so it gets the UPC. Then, of course, "please place item on stand" Sure, I'll be happy to. Ka-chunk.

My experience with them at Home Depot is that when you place the item on the stand, it doesn't recognize the item and you get "Unauthorized item in bagging area!" Then, you have to get an attendant to come correct it...OR, either the item doesn't have a SKU, or the SKU isn't in the system...and you have to get an attendant...Why not just use a human cashier and avoid the headaches...

 

[zerocool84]

It's Walmart. If there were an IQ requirement, they might as well remove the registers.

This

Go into Walmart and expect smart people??? OP is the one who needs an IQ check.

 

[zerocool84]

I find the scanners to be amusing at Home Depot. 7pm, and the *ONLY* registers open are the self scan registers, and I'll have something like 2 pieces of plywood, a bunch of 2x4's, and assorted other items. Try waving a 4x8 sheet of plywood above the scanner so it gets the UPC. Then, of course, "please place item on stand" Sure, I'll be happy to. Ka-chunk.

If only the self scan registers are open, the one person overseeing the self scans can scan stuff for you like a regular register. I do that all the time with big items.

 

[polarmystery]

I know a lot of Walmart's that got rid of self-scanners because people were too confused on how to use them. I used to love going to self check out lines where I took all but 30 seconds to scan everything and left. Such a shame people are so ridiculously dumb

 

[lupi]

they must have, my local one diteched their ~8 units and added more speedy checkout lines. of course if they would just have a decent number of lanes open in total that wouldn't have been needed.

 

[DrPizza]

My experience with them at Home Depot is that when you place the item on the stand, it doesn't recognize the item and you get "Unauthorized item in bagging area!" Then, you have to get an attendant to come correct it...OR, either the item doesn't have a SKU, or the SKU isn't in the system...and you have to get an attendant...Why not just use a human cashier and avoid the headaches...

Check my post again - sometimes the *ONLY* registers open don't have humans.

If only the self scan registers are open, the one person overseeing the self scans can scan stuff for you like a regular register. I do that all the time with big items.

You haven't read my rants in the past about the poor quality of employees at my local HD. Them come over to scan the item for you? Surrrrrre. They're usually do busy doing something else.

 

[ShawnD1]

I hate self checkout bullshit so much
"please place the item in the bag"
The item is already in the bag, so I'll just try to scan my next item.
"please place the item in the bag"
IT IS ALREADY IN THE FUCKING BAG
"please place the item in the bag"

FUUUUUUUUUCK

 

[randomlinh]

I have noticed that Walmart self serve registers generally suck. I notice what the OP stated many times. Strangely enough, the ones at Kroger tend to be just fine (even the stores with 8 or more). I tend to think it's the fact that Kroger has an employee with a wireless module that monitors the registers traveling among the registers resetting errors and helping out far more than the Walmart employees do.

same, except it's Giant here for me. The ones at Walmart/Home Depot are all very similar I think. Weight based somehow? It's annoying as hell to use. If it doesn't detect the stick of gum i bought being placed in the bag, it goes ape shit and won't let me continue or makes me rescan or decides I need someone real to "process" the item.

Ikea has a similar system as walmart, but lets you skip bagging. Makes life a hell of a lot easier.

 

[BoomerD]

Check my post again - sometimes the *ONLY* registers open don't have humans.



You haven't read my rants in the past about the poor quality of employees at my local HD. Them come over to scan the item for you? Surrrrrre. They're usually do busy doing something else.

I've never been to a HD that didn't have someone loitering around monitoring the self-checkouts...and I'm not in the least bit shy..."HEY! Any of you people actually WORK here?"

 

[Imp]

Putting the item in the "bag" was the only issue I ever encountered my first self-checkout. Seems like it's a common issue since the cashiers are anal and just waiting for you to be a bit slow to point it out.

 

[ShawnD1]

same, except it's Giant here for me. The ones at Walmart/Home Depot are all very similar I think. Weight based somehow? It's annoying as hell to use. If it doesn't detect the stick of gum i bought being placed in the bag, it goes ape shit and won't let me continue or makes me rescan or decides I need someone real to "process" the item..

This happens with basically every item in a grocery store. I put a box of tissue paper in the bag or some other thing that has no weight to it and the machine fucks up. I hit the bag area with my hand so it detects something was dropped on it.
"please wait for an attendant"


btw, why the fuck does anyone shop at Walmart? It doesn't matter what time it is, they will only have 1 person working the cash register and the line for it has at least 20 people. You end up waiting 45 minutes to pay for shit and in the end it saves maybe $5 on your bill. Such a waste of time.

 

[dullard]

I am at Walmart and there are only 3 registers open and one of them is 14 items or less...My thoughts are that they should eliminate them completely and hire more cashiers. Agree or disagree?

The problem with the rant was the OP not using his IQ enough. Look at those two lines in that quote:
1) There was a cashier, open, doing nothing.
2) The conclusion is that Walmart needs to hire more cashiers.

No, no, no. The real answer for that situation was to use the open cashier. The "14 items" is just a courtesy sign. It isn't a law, it isn't even a Walmart policy. When all registers are full, it is courteous to let people with few items get out faster. But, when the employee is standing there doing nothing, you are supposed to go to it, no matter what your item count may be.

 

[disappoint]

... or the SKU isn't in the system...and you have to get an attendant...Why not just use a human cashier and avoid the headaches...

Like that's going to solve anything. How many times have we seen, even before the advent of self scanners, a price check needed on an item?

"I need a price check on tampons please!"

"PRICE CHECK ON KOTEX MAXIMUM ABSORBENCY TAMPONS REGISTER 3!!!!!!!!!!!!!!!!!!!!!!!!!!!"

:twisted::$

 

[BoomerD]

Like that's going to solve anything. How many times have we seen, even before the advent of self scanners, a price check needed on an item?

"I need a price check on tampons please!"

"PRICE CHECK ON KOTEX MAXIMUM ABSORBENCY TAMPONS REGISTER 3!!!!!!!!!!!!!!!!!!!!!!!!!!!"

:twisted::$

I agree...but at least you don't have to first wait for an attendant to ask for the price check...

 

[QueBert]

If you were smart, you wouldn't be shopping at a store that sends all of your money to China, depressing our domestic economy so you make less money in the long run.

You're right, because Target gets all it's products from American companies and never deals with China right? Forget weather it's Walmart or Target I buy the exact same shit. Not similar, same brand, same sizes, same everything. How exactly is this effecting me in the long run? You're telling me it's better for me to pay more for the same item from the same manufacturer? Ive never bought a Walmart branded product, so I'm not supporting the sweat shops in China Walmart uses to make the shit. How's Target any better for our economy? I know a person who works at Target and they're not exactly making a ton of money. Im going to assume Target might have an overall higher pay rate, which is good for our economy. But Walmart employs far more people than Target, which would be better for our economy right? So the way I look at it, shopping at Walmart is actually better for our country in this "long run" you're talking about.

 

[Engineer]

So the way I look at it, shopping at Walmart is actually better for our country in this "long run" you're talking about.

LOL....that's some funny shit right there.