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Should I still give positive feedback?

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Ok, I'm confused now. I thought in your OP you said you paid for 2 day shipping, but he didn't use 2 day shippping and used 1st class instead. So he charged you 2 day shipping but used 1st class instead. Wouldn't the difference be his "Handling" fee? In any case, I think he should refund you the difference.
 
Originally posted by: Baked
Ok, I'm confused now. I thought in your OP you said you paid for 2 day shipping, but he didn't use 2 day shippping and used 1st class instead. So he charged you 2 day shipping but used 1st class instead. Wouldn't the difference be his "Handling" fee? In any case, I think he should refund you the difference.
Click to expand...

Um no. That's not the case at all. Apparently you have no idea what a handling fee is.
 
Originally posted by: BigJ
Originally posted by: Baked
Ok, I'm confused now. I thought in your OP you said you paid for 2 day shipping, but he didn't use 2 day shippping and used 1st class instead. So he charged you 2 day shipping but used 1st class instead. Wouldn't the difference be his "Handling" fee? In any case, I think he should refund you the difference.
Click to expand...

Um no. That's not the case at all. Apparently you have no idea what a handling fee is.
Click to expand...

Well, enlighten me.
 
Originally posted by: Baked
Ok, I'm confused now. I thought in your OP you said you paid for 2 day shipping, but he didn't use 2 day shippping and used 1st class instead. So he charged you 2 day shipping but used 1st class instead. Wouldn't the difference be his "Handling" fee? In any case, I think he should refund you the difference.
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I really dont get what part of "he paid for 2 day shipping, he should get 2 day shipping" that you do not understand.

And besides, handling fees are not implicit, they are absolutely explicit.


If he said "It looks like it will cost $1 something to ship, but Ill have to buy an envelope drive there etc, so itll end up costing $3 total", then we would be talking about a handling fee.

But that isnt the case.
 
Originally posted by: Baked
Originally posted by: BigJ
Originally posted by: Baked
Ok, I'm confused now. I thought in your OP you said you paid for 2 day shipping, but he didn't use 2 day shippping and used 1st class instead. So he charged you 2 day shipping but used 1st class instead. Wouldn't the difference be his "Handling" fee? In any case, I think he should refund you the difference.
Click to expand...

Um no. That's not the case at all. Apparently you have no idea what a handling fee is.
Click to expand...

Well, enlighten me.
Click to expand...

A handling cost can be one or several of the following:

-The cost of the packaging materials used
-The cost of driving to and from the post off
-The cost associated with going out of your way to mail a package in a certain way (rush shipping, using specific requested packaging materials, etc)
-Any other cost associated with mailing the order

Shipping costs and Handling costs are two separate and distinct costs. If the shipping cost for 2-day is $5, and a person pays $5, then under no circumstances should the person get any service that takes longer than 2 days. If the person didn't include a handling cost, then it's too bad for the seller if they realize it after the fact.
 
Originally posted by: BD2003
Originally posted by: Baked
Ok, I'm confused now. I thought in your OP you said you paid for 2 day shipping, but he didn't use 2 day shippping and used 1st class instead. So he charged you 2 day shipping but used 1st class instead. Wouldn't the difference be his "Handling" fee? In any case, I think he should refund you the difference.
Click to expand...

I really dont get what part of "he paid for 2 day shipping, he should get 2 day shipping" that you do not understand.

And besides, handling fees are not implicit, they are absolutely explicit.


If he said "It looks like it will cost $1 something to ship, but Ill have to buy an envelope drive there etc, so itll end up costing $3 total", then we would be talking about a handling fee.

But that isnt the case.
Click to expand...

I got what you're saying about the shipping delay. Again, you paid for 2 day, or priority mail, but the guy used 1st class instead. Is that not clear enough?

Handling is BS is what I call it. Again, if you want more money for your item, put your handling fee in the original price of the item, and calculated the shipping fee separately. If people would use Priority Mail, they wouldn't have to go out and buy any packing material.
 
If I am quoted "2-day shipping," and I pay extra for "2-day shipping," then I expect the package to be delivered, at a minimum, by USPS Priority Mail. Not regular mail.

But this probably isn't worth fighting for. You didn't get trolled, you got the item you paid for. So this deserves positive feedback. But personally, I would leave a nice little comment about how the seller didn't ship in the method that he quoted you and that you paid for.
 
Originally posted by: Vic
If I am quoted "2-day shipping," and I pay extra for "2-day shipping," then I expect the package to be delivered, at a minimum, by USPS Priority Mail. Not regular mail.

But this probably isn't worth fighting for. You didn't get trolled, you got the item you paid for. So this deserves positive feedback. But personally, I would leave a nice little comment about how the seller didn't ship in the method that he quoted you and that you paid for.
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I really cant see how he deserves positive feedback for this, just because he got the item in the end. This kind of behavior should not be tolerated. Neutral at the very minimum, although Id totally give him a negative for shady behavior.
 
What kind of item is this that it cost only $1.06 to ship?

No way this deserves negative (or even neutral) feedback, they shipped within their stated range & you had it in a reasonable time period.

If you're really that upset about it ask them for a partial refund. Or perhaps just kindly suggest to them that they handle things differently in the future.

Not worth getting worked up over though.

Viper GTS
 
If you agreed to the price, then what is the problem? You shouldn't have agreed if you didn't want to. It is no one's fault but your own.

The only issue is how it was shipped. USPS doesn't have a 2 day option, only priority which means 'faster than regular usually'. there is no specified delivery time, though it is generally 2-3 days.

If it really did go regular mail, that is a neutral. Neutral's are not a huge black stain, they are a 'read this note thing here in heatware' If you don't get the cost difference refunded, then it is a neg, as it is stealing.

Originally posted by: Viper GTS
What kind of item is this that it cost only $1.06 to ship?
No way this deserves negative (or even neutral) feedback, they shipped within their stated range & you had it in a reasonable time period.
Viper GTS
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So the fact that the OP paid EXTRA to have it shipped a faster, then the seller didn't do it, but took the money anyway is just fine with you?

Heatware is for things like this. What happens if I were to sell a hard drive for $50 shipped usps, but you paid me $26 extra to ship it next day air because you needed it asap, but I shipped it USPS Priority, which only costa about $5, and you got it in 2 days instead of 1 (which is certainly reasonable) The $21 extra dollars I screwed you out of is 'reasonable' to you?!

What about the next guy that the seller pulls this on? Isn't the OP sort of responsible for it if the OP doesn't post about what happened?

BTW: We are only hearing one side of this story, so I am basing everything I say on one side, which is deffinatly dangerous.

 
Another thing I don't see any mention of...

Have you talked with the seller yet? Given them a chance to correct the problem?

If you haven't (and are posting publicly about leaving negative heat) then you have some SERIOUS issues.

Mistakes do happen, I've bought & sold many times here & have been on both sides of this one - I've screwed up shipments, I've received screwed up shipments, etc.

Talk to them before you go bitching publicly about it.

Viper GTS
 
Originally posted by: Evadman
If you agreed to the price, then what is the problem? You shouldn't have agreed if you didn't want to. It is no one's fault but your own.

The only issue is how it was shipped. USPS doesn't have a 2 day option, only priority which means 'faster than regular usually'. there is no specified delivery time, though it is generally 2-3 days.

If it really did go regular mail, that is a neutral. Neutral's are not a huge black stain, they are a 'read this note thing here in heatware' If you don't get the cost difference refunded, then it is a neg, as it is stealing.

Originally posted by: Viper GTS
What kind of item is this that it cost only $1.06 to ship?
No way this deserves negative (or even neutral) feedback, they shipped within their stated range & you had it in a reasonable time period.
Viper GTS
Click to expand...

So the fact that the OP paid EXTRA to have it shipped a faster, then the seller didn't do it, but took the money anyway is just fine with you?

Heatware is for things like this. What happens if I were to sell a hard drive for $50 shipped usps, but you paid me $26 extra to ship it next day air because you needed it asap, but I shipped it USPS Priority, which only costa about $5, and you got it in 2 days instead of 1 (which is certainly reasonable) The $21 extra dollars I screwed you out of is 'reasonable' to you?!
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Of course not, but that's a much different situation.

If you established a specific level of service (by name), and one party failed to meet their end then yes it's a problem. This case just seems like poor communication (from both parties), and perhaps a mistake on the seller's behalf. If you really wanted to rip someone off why would you bother doing it for a dollar or two? I would certainly ask for a shipping refund if they failed to meet my expectations, but I wouldn't post about it here (or threaten negative feedback).

Viper GTS
 
Originally posted by: Viper GTS

Of course not, but that's a much different situation.

If you established a specific level of service (by name), and one party failed to meet their end then yes it's a problem. This case just seems like poor communication (from both parties), and perhaps a mistake on the seller's behalf. If you really wanted to rip someone off why would you bother doing it for a dollar or two? I would certainly ask for a shipping refund if they failed to meet my expectations, but I wouldn't post about it here (or threaten negative feedback).

Viper GTS
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The first line in the OP's post looks like the seller and OP decided on 2 day shipping, and split the cost of the upgrade. It was not shipped via 2 day shipping, it was shipped with 'it will get there sooner or later USPS'. The OP also said the seller said (heresay) 'it's only giving a "2-day" option' which soulds like the seller is quoting from a web page calculator. To me, it sounds like they agreed on a service type that the seller did not use. I see lots of communication, but from the OP it sounds like the seller was just plain wrong, or was pulling numbers from a hat.

I also wouldn't post about it online, I would handle it offline, or in private. If that didn't work, it would be a neg and I would move on, expecialy because this was for about $2. No matter what though, this is not a positive, by the OP's account. If the transactionw as not as agreed, then neutral or neg. I don't understand why you would give a positive (At least that's what I take your post to mean, please correct me if I am wrong) for a seller who f'ed up and didn't fix the issue that the seller created.
 
Originally posted by: Baked
Yup, a holes who send you stuff using media mail when you paid for priority mail, and tell you the difference is for "Handling" deserve negative F- feedback. Gas, packing material, calories burned... bullsh1t, you're just trying to scam for more money. If you want more money, just put that in the price of the item, don't use some sh1tty trick like "Handling". Yeah, I'm talking to all you "Handing" a holes.
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Be reasonable. I charged $49.99 for shipping like Dell does when I sold a laptop. Truth is it cost me $27 to ship via UPS. Well? I had to walk 15 minutes to the friggn UPS store in Berkeley which is not exactly the best trip for me considering I pass by People's Park (hobo-ville) and I'm carrying a fat box with DELL on it. So I justify the other $22 for my work. Hell my arm got pretty tired carrying that thing around.

I charge $20 shipping and I'll go to Longs and box the package and then ship it off. Total cost for me is usually around $15 or so. The other $5 is labor (handling).

If I charge $15, I'll just walk into the post office and priority mail it jamming it all in the box. No special packaging.

Just dont charge $50 and make it media mail.

Ok now for those 99 cent opterons with $200 shipping, I can understand...
 
Originally posted by: Baked
Yup, a holes who send you stuff using media mail when you paid for priority mail, and tell you the difference is for "Handling" deserve negative F- feedback. Gas, packing material, calories burned... bullsh1t, you're just trying to scam for more money. If you want more money, just put that in the price of the item, don't use some sh1tty trick like "Handling". Yeah, I'm talking to all you "Handing" a holes.
Click to expand...

If you don't like their handle fees, just tell them you've reconsidered.
 
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