Should I RMA this HHD?

[ggadrian]

I've been checking the SMART of my server drives and that's what I found for one of the 3TB seagate:

Power-on hours: 3237
Power-on count: 14
Seek Error Rate: Current 28 Worst 28 Threshold 30 RAW 329A007C2A47

And CrystalDiskInfo reports the health of the disk as BAD

So I checked with AIDA64 and I got the following warnings:

Seek Error Rate: 30 28 28 WARNING: Pre-fail, data loss expected
End-to-end error: 99 99 99 ADVICE: Use or expiration date exceeded

I have another identical drive that I purchased at the same time and so far it has no warnings.

So, I assume this is bad. Can I RMA the drive now or do I have to wait until it fails?

 

[Dahak]

if all the tools are reporting that it is bad then yes you can rma it.
One thing that you will have to run is the seagate seatools diagnostics.
you ca neither run it in windows or as a bootable cd
http://www.seagate.com/support/downloads/seatools/

 

[Blain]

Download and run SeaTools from Seagate.

 

[ggadrian]

Thank you, that's what I needed.

It reports a SMART Fail and says that I have to RMA the drive. I contacted the seller and it's in process.

 

[ggadrian]

What would be safer, keep the HDD running until I receive the HDD I've bought to transfer the data tomorrow or take it down?

I'm worried of it not coming back if it stops, everything important is backed up, but I don't back up my movies and TV shows and it would be a PITA to loss them.

 

[BonzaiDuck]

What would be safer, keep the HDD running until I receive the HDD I've bought to transfer the data tomorrow or take it down?

I'm worried of it not coming back if it stops, everything important is backed up, but I don't back up my movies and TV shows and it would be a PITA to loss them.

Maybe it depends on your age and inclination. I'm not so familiar these days with "ownership" of movies downloaded over the internet, but it would seem -- if there's a "local" copy lost -- you still have access to the movie. If it's a DVR recording on your computer, I feel your pain.

I don't think it's so worthwhile to back up my DVR captures. I'm more worried about two decades-worth of personal and financial files, my document-vault archives, and so on. And now I've seen firsthand the value of having a server back up boot-images of all the household workstations daily. I've changed my inclination about those backups, and duplicated them in my drive pool.

I'm looking at your posts to see how you had this disk configured in your server, but don't see the specifics. RAID0 on a server: asking for trouble. If it's a drive-pool, then you chose not to duplicate your movies -- and again -- I feel your pain.

 

[ggadrian]

Maybe it depends on your age and inclination. I'm not so familiar these days with "ownership" of movies downloaded over the internet, but it would seem -- if there's a "local" copy lost -- you still have access to the movie. If it's a DVR recording on your computer, I feel your pain.

I don't think it's so worthwhile to back up my DVR captures. I'm more worried about two decades-worth of personal and financial files, my document-vault archives, and so on. And now I've seen firsthand the value of having a server back up boot-images of all the household workstations daily. I've changed my inclination about those backups, and duplicated them in my drive pool.

I'm looking at your posts to see how you had this disk configured in your server, but don't see the specifics. RAID0 on a server: asking for trouble. If it's a drive-pool, then you chose not to duplicate your movies -- and again -- I feel your pain.

It's not lost yet, I'm just worried about the disk dying before tomorrow evening.

I don't use RAID, I just do automated backups of the important data. I don't think RAID is worth the hassle for a domestic use where uptime is mostly irrelevant.

I the HDD dies I would have to re-download some of the movies and rip some other again, time consuming, but not a big loss.

 

[BonzaiDuck]

It's not lost yet, I'm just worried about the disk dying before tomorrow evening.

I don't use RAID, I just do automated backups of the important data. I don't think RAID is worth the hassle for a domestic use where uptime is mostly irrelevant.

I the HDD dies I would have to re-download some of the movies and rip some other again, time consuming, but not a big loss.

See? We're more worried about "extra work" and trouble.

I agree about the RAID issue. It is nice that motherboards have featured RAID options for a long time now. Enthusiasts jumped on the RAID0 bandwagon to get the speed. I knew one guy, so hyped up about building his own system that he RAID0'd the drives on his motherboard Intel controller and another pair on his onboard Marvell. But this points to a demarcation between users: If something goes wrong, and even if you have backups, the ease with which you accept a complete reinstallation of Windows suggests something of how you value your data.

With SSDs, we could get speed with an ISRT configuration. But that still requires something of "RAID-mode" and it still adds complexity. With CHEAPER SSDs, we can simply configure the drives as AHCI -- much simpler, less ramifications for SSD maintenance.

Simpler is always better . . .

 

[Z15CAM]

What's your CheckDisk Report and Lost File Volume?

Personally I can take loosing Personal Storage Data - An OS is just an OS.

I would not chance it an replace the HDD.

 

[ggadrian]

What's your CheckDisk Report and Lost File Volume?

Personally I can take loosing Personal Storage Data - An OS is just an OS.

I would not chance it an replace the HDD.

No, it doesn't have any OS.

There's a replacement one coming tomorrow, I'll copy the data to the new one and then I'll send the HDD to my retailer to get a replacement.

It has costed me 90€, but if the disk doesn't die before tomorrow evening I won't lose any data and I'll have 3 TB extra.

 

[phis6]

I'd say that its better to keep the drive in a safe place until you have the replacement . Then you can clone that faulty drive to the replacement drive once you have it to keep your data safe.

 

[ggadrian]

The new hard drive arrived and I've successfully made the migration without data loss.

On monday I'm sending back the faulty drive to get a replacement.

Thank you.