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Should I bitch about this?

Turkish

Turkish

Lifer
I ordered a headunit from etronics.com and in the order comments box, i requested them to process my order only if they can ship it on Monday (yesterday). Well, they couldn't but they still processed it and charged me. I am guessing they'll ship early this morning or something as they don't charge before they ship, do they? 😕 I was planning to call and bitch but they don't have phone support. Email only 😕
 
No, you should have called and spoke to a person if you wanted it specially handled.

Some schmuck is getting paid no more than $9 an hour to process your order, if it even gets looked at by a human.
 
Originally posted by: SampSon
No, you should have called and spoke to a person if you wanted it specially handled.

Some schmuck is getting paid no more than $9 an hour to process your order, if it even gets looked at by a human.
Click to expand...


They don't have a customer support #. Sucks.
 
Weird... I've ordered car audio stuff from them like 4 or 5 times and never had a problem... Then again, more than likely their orders just dump into a queue that prints off for the warehouse people to pick... I'm sure nobody noticed the comment line, except maybe some warehouse worker who could care less. Why the hell would you pay $45 for next day shipping on a headunit? You might as well just add that to the price and go to the local car audio place and buy it for the same price on monday morning...
 
Originally posted by: ThaPerculator
Weird... I've ordered car audio stuff from them like 4 or 5 times and never had a problem... Then again, more than likely their orders just dump into a queue that prints off for the warehouse people to pick... I'm sure nobody noticed the comment line, except maybe some warehouse worker who could care less. Why the hell would you pay $45 for next day shipping on a headunit? You might as well just add that to the price and go to the local car audio place and buy it for the same price on monday morning...
Click to expand...

Well, the local place had it for $100 more :Q
 
Originally posted by: BustaBust
I do not know of any company that does order processing on a Sunday and what's worse
is that it was a Sunday night.
Click to expand...

I was hoping they could process it on Monday as it said usually ships withing 24 hours on their website. That means, even if I ordered by 9AM on monday, I expected them to ship it before 9AM on Tuesday.
 
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