Should a 5850 be choking on both Ultra and high on MW2?

[marmasatt]

Can you tell us what settings you used in 3dMark06? The "default" that most people use is 1280x1024, no AA, no AF, I believe.

That's exactly what I had. I used the default/free version which now has no options.

 

[Termie]

That's exactly what I had. I used the default/free version which now has no options.

Well, then your score is a little strange:

3D Mark Score: 13054
SM 2.0: 6063
SM 3.0 4607
CPU Score: 4660

Here are my scores on my new system similar to yours and my old system that should be much slower:

e8400@3.6/8800gt@720
3DMark Score - 13199 3DMarks
SM 2.0 Score - 6106
SM 3.0 Score - 5743
CPU Score - 3266

i7-860@3.0/5850@775
3DMark Score - 19253 3DMarks
SM 2.0 Score - 7371
SM 3.0 Score - 9241
CPU Score - 5451


Notice that your CPU score is in the ballpark of my slightly overclocked i7. But your SM2.0 and SM3.0 scores are actually below my 8800gt, especially the SM3.0 score, which should be twice as high according to my 5850 test. This tells me that somehow the 5850 is not operating correctly. Either the drivers are not installed right or the card is not clocking up to full speed, or it's simply defective. Have you looked at the clock "sensors" tab on GPU-z after a 3dmark run to see if the clocks changed? I prefer msi afterburner for that, just because the graphs of speed, FPS, and clocks are so easy to read. I would run that in the background during a 3dmark run or a game of MW2 to see what is going on and then report back.

 

[SlowSpyder]

MSI Afterburner and Rivatuner will graph your GPU's clockspeed while you game. I'd launch a game with one of those running in the background to make sure your card is kicking up to it's 3D clocks. Also, a screen shot of GPUz would be helpful, just to see what it sees. Since this is a brand new system, there could be some hiccups somewhere other than the video card as well. You might want to run Memtest 86 to make sure your RAM is in perfect working order as well.

Afterburner: http://event.msi.com/vga/afterburner/

Memtest86 (use the free download to make your own bootable CD): http://www.memtest86.com/

Also, in device manager does everything show as installed and working properly?

 

[marmasatt]

Well I ran MSI Kombustor and it got up to 70 degrees but nothing major. Weird part is that for the benchmark @ 1280 x 1040 w/ no AA, I only got an average of 35 FPS. My min was 33 FPS, my max was 37. Ran it a few times and average was 33. I ran it again and the minimum was like 5 and an average of 27.

Now I'm running Afterburner and my fan doesn't crank up at all. . Wonder if that has anything to do with it. Also, my shader clock and core voltage fields aren't even filled in. Should they be? Let me run this in the background w/ 3DMark06. I don't even know how to read these things. But my clocks look ok @ 724mhz and 1000mhz.

Although on GPUz, the clocks keep fluctuating between 157/300mhz to 724/1000mhz....

Edit: During 3dMark06, clocks went up to 724/1000mhz and stayed there. Fan issue is still a bit odd. I swear this is like the first time I've heard the fan, ever. (When I just manually cranked it up a bit in this application.) This fan just is not kicking on. But I don't think that's fully it. And we still haven't discussed the CPU throttling some people thought earlier....

Everything shows up fine in GPUz, CPUz, device manager, etc. No IRQ conflicts or anything either. I reinstalled chipset drivers to no avail.

How do I post a screen shot/gif?

Just ran MSI Afterburner while I played MW2 and 3 noticeable things. The fan is not kicking on at all, I am only getting 4 - 6 FPS (which we knew from FRAPS), and the clocks are dipping down to the low defaults of 157/300mhz even during a battle sequence. Should they not be staying up at 725/1000mhz?

I'm getting sick of this card.

 

[Termie]

I don't think this is a CPU issue based on your 3dmark score. What I suspected and what seems to be happening is that the card is not clocking up. Your fan is not kicking in because it doesn't have to. Don't worry about that. It can stay at 22% all day long at clock speeds of 157. Also shaders are only on nvidia cards so don't worry about that. What I recommend is that you download AMD GPU tool to lock in clocks of 725 and 1000. Then try another game of MW2.

 

[Schmide]

I have to know, what are your CPU temps under load?

 

[SlowSpyder]

With MSI Afterburner, set the clock speed to 725 on the core, check the box to apply clock settings on start up, and let's see what happens. It looks like during gaming your clocks are staying at the non-3D power save settings for some reason. But, I'm not sure what tells the card to change speeds. Driver problem? Card bios problem?

*edit - By the way, what game is MW2? Sorry, out of the loop on new games lately.

 

[marmasatt]

Ok, well I used Afterburner to lock it in at clock speeds of 725/1000mhz at boot. Did nothing. Ran at literally 4.8 FPS for the minute I had it going. In addition, the fan speed did not leave 26%. Started there and then you see a straight line - not up or down.

What do you want me to use for CPU temps under load?

And how do I post a gif/screenie (instead of just linking to it like you used to) or whatever like people are doing now?

I've about had it. . Thanks for all the suggestions guys.

 

[Schmide]

Occt quick and easy.

It should take no more than 15min to top out your temps. So you could do a custom 15min test duration for CPU occt test. (top tab)

 

[marmasatt]

Well I did the 15 minute test. The highest it got was 72 for one of the cores. Was high 60's (68/69) for most of it but stayed lowed 70's for like 2 minutes. That tell you anything?

Let me ask you guys something. And sorry to turn this into a tech support thing[/Disclaimer] but you guys are obviously trying the darndest to help me here. And I think I'm doing a good job providing info and trying everything you say...(And about the only thing I haven't been told to do is to stand on one foot, put my thumb up my ass, and hit the on/off button until the problem goes away,) but I digress...

I'll try to articulate this correctly. When I was putting this system together, I ran the main 24 pin PSU cable underneath the mobo on the back side of the case. Well, I kind of ran about 2mm short of cable and I crammed it into the 24 pin port on the mobo and there is a hairline crack on the shell of the actual casing/port. I don't even know how to say it, but is there any chance that I'm not getting enough watts to the PCIe slot (via the mobo) or something crazy like that?

I would generally think nothing of it, but with all this troubleshooting and not a single thing providing a solution has got me baffled on my new $1000 system....

 

[Schmide]

Well I did the 15 minute test. The highest it got was 72 for one of the cores. Was high 60's (68/69) for most of it but stayed lowed 70's for like 2 minutes. That tell you anything?

Under 70c occt for a i7 is a decent temperature, they run a bit higher that core 2s, but usually don't start throttling till the mid 80s+. So CPU throttling is more than likely not the case.

 

[Headfoot]

Call the company you got the card from and talk to them about it. If they cant fix it, RMA that shit

 

[lopri]

HD 5870 performs quite a bit better (typically 40~50% higher FPS) than GTX 280 for MW2 here.

 

[Occ]

Do you have a friend with a computer you can pop the 5850 in? Putting it in another box would let you figure out if the problem lies with the card or something in the rest of your machine.

 

[marmasatt]

Do you have a friend with a computer you can pop the 5850 in? Putting it in another box would let you figure out if the problem lies with the card or something in the rest of your machine.

Indeed. Good point. I just have no friends. Here or otherwise.

 

[BFG10K]

No. Everything on the 2 highest settings is not working (w/ only 2X and 4X).

If CCC has AA forced, it’ll override what the game requests.

Again, I'm getting 8 FPS - a literal slideshow. I don't even think 8x would do that with this card, amt of memory, and processor, do you?

Sure – at 2560x1600 with 8xSS you could get such a slideshow, even on that card. The processor will make no difference to that because it’s entirely GPU bound.

 

[Dadofamunky]

I would run 3DMark Vantage and compare it to other systems from the website. That should give you a good indication of what is going on. It doesn't make any sense - that system should fly. Eventually it will. Also try checking the PCI-E slot for contaminants and even try plugging the card into the other slot - check to see that each RAM stick is fully inserted.

Run MemTest on the RAM. Do everything you can to isolate the problem. Pick up a cheap POS video card and swap it in, and run all your tests again. Don't OC ANYTHING until you've solved the issue. Also, whose mobo are you using? I'd consider if you aren't already, using one of the few consensus choices for that platform.

It's too bad you don't still have your NVidia 260, which is still a very good card these days. Popping that in and testing would be a big help.

 

[marmasatt]

I've reseated this thing and check the board a couple of times Dado. That's what I figured - no matter what, this system should fly. And I think it is, like I can play TF2 as good as it's ever looked and Call of pripyat looks ok. But I think it's got the raw power just to tear through those even if something's not right. Maybe I just need to try more applications.

BFG, I don't believe I have anything "forced." I've got it all application controlled and all options are pretty balance - with the exception of mipmap - which is highest quality.

About the only thing I haven't done that you guys have asked is run memtest. This has to be done with a bootable Cd? There's no download to straight executable for this application? Just don't have alot more time for this card...

I can return in to TD. Ive got an RMA and am within the 30 days. But they might give me a ration of shtuff if the card is fine and I am missing something.

 

[Termie]

I've reseated this thing and check the board a couple of times Dado. That's what I figured - no matter what, this system should fly. And I think it is, like I can play TF2 as good as it's ever looked and Call of pripyat looks ok. But I think it's got the raw power just to tear through those even if something's not right. Maybe I just need to try more applications.

BFG, I don't believe I have anything "forced." I've got it all application controlled and all options are pretty balance - with the exception of mipmap - which is highest quality.

About the only thing I haven't done that you guys have asked is run memtest. This has to be done with a bootable Cd? There's no download to straight executable for this application? Just don't have alot more time for this card...

I can return in to TD. Ive got an RMA and am within the 30 days. But they might give me a ration of shtuff if the card is fine and I am missing something.

It really sounds like you've done all you can. From the problems you've having, it just doesn't sound like a memory, CPU, or motherboard problem. We know your 3dMark and MW2 scores are too low, but your CPU is working fine. Just return it and either get a holdover card for now (maybe a 4350, to make sure the system works fine and to have a backup card), or try another 5850. I like the idea of switching the slot your 5850 is in before giving it up, but other than that, I consider your work done.

 

[looper]

Marmasatt...

Any solutions yet? As everyone has said here, you should be getting awesome frame rates in MW2. My son and I have a system much like your old rig, with a EVGA nVidia 280 and an E8400 @ 3.6ghz, and BBC2 runs like butter at 1920x1200 for us. BTW, I'm from Johnston...right up the road from you!! I play online through the RAW tactical clan site(we play COD-WaW and BBC2).

Good luck...keep us informed...

 

[ussfletcher]

Try changing the power profile for windows 7, it defaults to balanced, change it to high performance, windows may be selectively throttling your pci-e bus to save power.

 

[marmasatt]

I see the option for that W7 power mgmt thing. I'll set it and forget it and see what happens (w/ cautious optimism.) Still no solution as of yet. Funny, both TD and today Visiontek are ok with me RMA'ing. Visionteks tech support wanted me to run 3dMark06 for a comparison and that was that, lol. Guess it's going back tomorrow/wed. So I've got an x800 GTO sitting here. The word is (as always I guess) I should give it like a week or two to see what NVIDIA does to prices on both sides or it's going to be longer than that and just grab another 5850 you think? Thanks guys.

I tried the windows 7 power thing, then did "detect optimal settings" for my system, and it defaulted at 1024 x 768, lol...and still didn't work right.

 

[marmasatt]

I just ran Unigine 2.0 from this thread: http://forums.anandtech.com/showthread.php?t=2061182 and scored a whopping 179 w/ avergage FPS as 6.9 . Is that what a 5850 is supposed to score, Visiontek, lol?

 

[Ares202]

I just ran Unigine 2.0 from this thread: http://forums.anandtech.com/showthread.php?t=2061182 and scored a whopping 179 w/ avergage FPS as 6.9 . Is that what a 5850 is supposed to score, Visiontek, lol?

The score is low, i get 35 with my 5850, id test the cpu with your x800gto in first as the cpu scores are also low for a i7 and RMA the 5850 if your not happy with its performance ,