server kept restarting

[sentmemail]

hi all,
has anyone encounter a problem whereby the windows 2000 server restarts whenever we tried connecting to it using terminal services ?
thanks

 

[spyordie007]

Originally posted by: sentmemail
hi all,
has anyone encounter a problem whereby the windows 2000 server restarts whenever we tried connecting to it using terminal services ?
thanks

I have never had or heard of this happening before. This happens every time you try to TS into the box? have you tried reinstalling Terminal Services?

-Spy

 

[NogginBoink]

Check the system event log to find out what bugcheck you're getting.

 

[sentmemail]

these are the errors i found in the event log

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 4/4/2003
Time: 11:20:42 AM
User: N/A
Computer: mars
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x00000008, 0x00000000, 0x00000000, 0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\MEMORY.DMP.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 4/4/2003
Time: 3:25:22 PM
User: N/A
Computer: mars
Description:
The Routing and Remote Access service terminated with service-specific error 711.

Event Type: Error
Event Source: EventLog
Event Category: None
Event ID: 6008
Date: 4/4/2003
Time: 3:24:30 PM
User: N/A
Computer: mars
Description:
The previous system shutdown at 3:20:31 PM on 4/4/2003 was unexpected.
Data:
0000: d3 07 04 00 05 00 04 00 Ó.......
0008: 0f 00 14 00 1f 00 c5 01 ......Å.
0010: d3 07 04 00 05 00 04 00 Ó.......
0018: 07 00 14 00 1f 00 c5 01 ......Å.