Serious problems, experts please read

bozilla

Member
Oct 12, 2004
102
0
0
Hi guys, I'm having incredible problems with making my new dual xeon machine to work properly. I'm just out of ideas. Let me explain my situation from the start and if you could help out I would really appreciate it.

List of things I bought:
2 x Xeon 3.6Ghz EMT64
ASUS NCCH-DL
4Gb DDR400 OCZ Performance
WD Raptor 74Gb
Seagate 300Gb NCQ 7200.8
X800XT PE AGP
Lian Li V1200B case
Thermaltake 680W PSU
NEC 16x DVD-R/RW
ASUS 16x DVD-ROM

Now this is what happened. First of all I'm extremely pissed that ASUS has their boards on the market with freakin' BETA bios that doesn't work right. I flashed it to 1.03 version and it started working properly. Now on to the problem.

This thermaltake PSU booted the machine with only one CPU working, since I tried to plug in 4-pin connector to 8-pin 12V connector and it actually happend exactly what I expected. Only one CPU was recognized, not enough power. Then I ordered 4-pin 12V to 8-pin 12V convertor adapter from Thermaltake too, to be still able to use this power supply. While I waited I went and picked up at local store a Vantec 520 black aluminum EPS12 PSU with proper connectors. When I plugged in that PSU everything booted fine, so I decided what a heck I'll put in the rest of the components and the X800XT PE and try to use the system while I waited for this above mentioned convertor. After a while the incredible noise from Intel stock cooling solution was getting on my nerves so after writing in several forums I decided to go with http://www.newegg.com/app/viewProductDesc.asp?description=35-108-046&depa=0]these[/URL].
I was so happy when they arrived because I thought "hey @ 28dBA they should be very quiet). I replaced the stock fans with these, used Arctic Silver Ceramic and while still using Vantec 520W booted the machine. At first glance in BIOS everything looks good, so I continue booting Windows. I install CS:S just to see how this video card works and after an hour of playing the whole system just reboots. I go into the BIOS and I see horrible things. CPU1 @ 70C, CPU2 around 60C and 3.3V voltage is at 0.

So I say damn, this power supply is probably not enough. So I start thinking what to do next. In the meantime I get the 4-pin to 8-pin converter from Thermaltake and all happy go ahead and replace the PSU using the 680W Thermaltake.

I boot the system, check the voltages and everything seems good, so I proceed to Windows. First thing I noticed in Windows is that it looked like power management was off although it wasn't. I installed new ATI drivers and go ahead went to restart. BAM, the system shuts completely down and I can't even turn it on with the hardware button. I was like WTF! After 10 minutes, I try to turn it on again and it boots. After 15 minutes, the system shuts down again. So I thought damn, this power supply is totally messed up. I apply for RMA with newegg and all pissed I order a $250 http://www.newegg.com/app/viewProductDesc.asp?description=17-103-438&depa=0]Enermax 600W PSU[/URL] and pay overnight shipping. Next day, PSU arrives and I'm like if this sh!t doesn't work, I really have no idea what the problem is. I plug it in with default cables 24pin and 8pin 12V to the motherboard, hit the on button and fook it only powers the system for a split second and then goes off. I can't turn it on again. At this point I'm furious. I spent over $6000 buying stupid things just to make this thing work and still nothing. Btw, I have no idea if I'm using this Enermax properly. By default you see 24pin cable with one pin/cable missing (very strange) and one small separate pin cable that goes beside it. You get 2 adapters (one 24-20pin adapter and another 24pin but with a female plug for that one small cable). I guess that's for opterons, but if you would look at newegg you can see the photos. Now I'm just about without ideas.

In all this crap taking out PSUs and getting them back in, I powered the system without the power cable attached to the X800XT PE and since that moment I can't get the graphics card to post anything anymore. Tried it in my other computer and nothing, it's like it's dead. Did I mess it up? Probably. Btw, at this point none of the fans RPM shows up in bios, like they are dead, however they still work. The CPU temperatures on idle go all the way to 55C. Well at this moment, I decide to put in some old AGP card and use the Vantec 520W PSU again. Again, it boots up correctly, but after a while the system shuts down. When I was just about so pissed that I wanted to RMA Refund everything and order the dual Xeon configuration from some online store, I decide to put the old stock coolers back into the machine. Btw, I bought a new ASUS NCCH-DL motherboard because I thought I fu*ked up the motherboard with all these PSU adventures. With older video card inside and Vantec 520W the system boots up but now I can see everything fine. Fans show up in BIOS, temperatures are fine (~40-43 on idle) and voltage is great. I boot the system up and everything works great. The system doesn't shut down or anything. Now I ordered another X800XT PE and hopefully will work with this setup now.

Now I'm asking you what the hell is going on? I want to buy a great worry free power supply because I'm afraid that Vantec 520W is not enough for this setup and also I need like crazy new cooling solution for this machine because now, with old stock coolers back it's so loud that it's unbearable. I'm returning the TT PSU and Enermax PSU for a refund and was thinking about PC Power & Cooling 510 XE PSU but I'm just afraid that it won't work again. I'm also totally idea about the CPU cooling solution that will actually work.

I know this post is sooooo big, but I'm really out of idea and I decided to post on one of the most respected forums on the web because I thought if anybody would know it would be you guys.

Thank you so much.

Best,
Boz
 

narcotic

Golden Member
Jul 15, 2004
1,236
0
0
There's no way I can tell for sure what's your problem, but I'd start with RMA'ing the mobo and get one that works... About the defective gpu, you should read in the video forum, I saw that ATI has a great customer service, and they'll replace your card (assuming you havn't f*cked with it too much).
as for PSU, someone gave me this link yesterday, maybe you should check it out.
I know it doesn't help much, but if I'll think of somthing else, I'll post.
On a personal note, I totally agree with you, this is probably one of the most annoying things ever, spending over $6000, and the thing doesn't work. At this price range though, unless you like messing with building you rig and all, you could pay not too much more and get a fully operational and waranted system, so you might want to consider this (if you don't enjoy messing about yourself). Good luck!
 

bozilla

Member
Oct 12, 2004
102
0
0
Thank you narcotic. I actually got the new ASUS mobo and guess what, the old one was working, it's not the mobo. That PCP&C 850W PSU is just way way expensive. I think it's gonna be around $500. I read about it in Maximum PC. Look very promising. I wonder if that 510 XE would suffice? Also are passive coolers any good.

Someone told me that their friend had CoolerMaster passive coolers on their Xeons and that they worked great. I can't the remember the member's name, but please, if you see this, give me that link again about those passive coolers that your friend has and I think that PSU you mentioned. Thanks.
 

Snoop

Golden Member
Oct 11, 1999
1,424
0
76
I would to try a Power supply without dual/quad rails. These seem to be causing a lot of issues with systems. It is odd, that a 680 watt psu has only a 15 amp 12v line feeding both cpus, all integrated board features, and I assume a portion of the video card.
Fortron 550, 18 amp, supports Dual Xeon
 

mastertech01

Moderator Emeritus Elite Member
Nov 13, 1999
11,875
282
126
PC Power & Cooling 510 XE PSU seems to be the popular choice amoung dually users on the Intel side of the house.

I am using the same heatsinks you were using, the Swiftech, just fine. I only use the mounting brackets that came with the motherboard and NOT the metal braces that come with the heatsinks. Be very carefull to evenly torque all around and not too tight.

I personally use the Antec EPS12V True 550 with no issues.
I am also not using SATA or any IDE hard drives, run external SCSI hard drives and internally run 5 CDROM drives and LS120. 3 SCSI controllers and SB Live due to running on WinXP 64bit.

Also I only use a Geforce 4 Dual DVI video card.

Also this board is very picky about RAM.

Also this board generally sucks for stability IMHO, expecially if you try to overclock, even though it is advertised as an 875P Chipset overclocking Dual Xeon motherboard.

Also ASUS has been VERY SLOW in support for this board compared to their others.

Go to 2CPU.com and check out the 3000 post thread on this motherboard and the recommended PSU and heatsinks. All kinds of good info there.
 

tiap

Senior member
Mar 22, 2001
572
0
0
You should really be using an etx spec power supply (ssi) Here is what I use in systems similar to yours. Power supply More than adequate for your system. It comes in the enlight 8950 server cases I use. On the subject of motherboards, especially spending the amount you have, next time check out TYAN, these people are known for dual cpu stable server class boards. Eons ahead of the competition. Have never had a bad one.
Fixed the link
 

anpictum

Junior Member
Apr 16, 2005
12
0
0
Hi, I've been searching some threads on 2cpu.com and there is a growing theory among members there that a PSU with only one "strong" 12v railis the way to go with the NCCH-DL. I'm still trying to sort my Xeon machine out as I have had nearly identical problems to yours. I've summarised the history below. Please let me know if and how you resolved things. Thanks.

System specs:
Coolermaster Stacker
NCCH-DL Rev 1.02 bios 1.03
2 x Nocona 3.6GHZ with Swiftech MCX604-V coolers
2 x Crucial 1GB PC3200 CL3
1 x NEC ND3500AG DVD-RW
6 x Western Digital SATA Raptor (boot - 2 x 73GB on 6300ESB, storage 4 x 36Gb on Promise controller)
2 x Western Digital SATA 250GB Caviar on PCI Raid card using PCI-X slot
1 x Hitachi ATA 100 40gb
1 x HIS ATI X800XT PE
1 x Creative SB Audigy2 using PCI 32 slot
6 fans controlled using Cobalt V Pyramid controllers
Windows XP Pro SP1 (up to date)


As my system requirements came to over 600 watts, I decided to go for a dual psu set up with 2 x 400W dual 12v (14A, 15A) rail Akasa PaxPower PSU's. However, this didn't work. I did manage to install the O/S with only two Raptors on the 6300ESB ports despite frequent crashes on reboot. To try something new, I hooked up my old Thermaltake PurePower 560W single 12v (22A) rail PSU (not EPS but has adaptor cables) and everything ran fine. I then installed four more Raptors on the Promise controller and also the ATA 100 40Gb drive. Still everything was fine.

I tried different combinations of controllers and drives and ran SisoftSandra Burn in Wizard and the machine was 100% stable. All the drives and controllers were tested, but I wasn't happy running a total of 9 hard disk drives on this PSU so I invested in the new Thermaltake PurePower 680W with triple 12v rails (15A, 15A, 8A). The first time I powered on with the new PSU with all the components connected everything went fine and I installed Halo to give it a run. As soon as I launched the game, the PC turned off. After several hours of testing the result is this: with 2 Raptors in raid 0 plus the optical drive, graphics card and memory, the system won't boot past the welcome screen. Each time I have to turn the main power switch off at the PSU and wait up to 30 minutes before it will start up again. If I try any sooner than that the PC instantly turns off.

Before I read threads in some forums, I was going to try the Enermax EG851AX-VH(W) 660W which apparently has 4 x 12v rails (14A, 16A, 14A, 16A) with each CPU having its own 12v rail (Enermax state that it will run Quad Xeons). The Asus manual states that a PSU with 600W minimum and 3 x 12v rails is recommended, but my experience with the single 12v 560W PSU seems to bear out the widely held theory in forums that, despite what the Asus manual says, a PSU with a strong single 12v rail such as the Antec TruePower 550W EPS (36A on the 12v rail) is the preferred solution.