<< WhiteKnight
The 900NF is a very popular model in these forums and there is a chance that you have a one off poor unit. Remember that on an average day they can manufacture thousands of these units. Monitors in particular will vary in quality and performance, even when comparing two of the same model. This is why I have such a hard time with "my brand X better than brand Y". Many people say they love their 900NF, however others on this forum complain about warm up times, distortions etc. This just proves my point.
A single unit from a statistical point of view means very little when they are building thousands at a time. What's more important is the average of the monitors that come off the assembly line and the only way the consumer has to measure this is by comparing specifications. Unfortunately most of the manufacturers do not publish the important specs like, CRT manufacturer, Convergence, Linearity, Luminance and geometric distortion.
Unlike many electronic devices, Monitor assembly and alignment is mostly a manual process. Since humans do most of the aligning, variation is inevitable. For example: The training of the operator adjusting convergence varies person to person. For the most part when you purchase a monitor or any other electronic device, what you are really buying is the company that sold it to you.
The general consensus in this forum says that Samsung has great customer service, give them a try. Also call the reseller who sold it to you, they may be able to help.
Jim Witkowski
Chief Hardware Engineer
Cornerstone / Monitorsdirect.com >>
What I have always liked about you, is even though you designed (somewhat at least) a different brand of monitor, you admit samsungs are pretty good and don't try to pimp your own brand all the time.
I have never seen your brand so I can't comment on how good or whatever it is though.
