SECURE HTTP PROLEM.....GURU's HELP PLEASE

[Scarpozzi]

My company is running a secure HTTP site. "https://" The problem is we have an employee that's trying to connect to the site and cannot. I had him change security settings in his browser and he still cannot view the page. I can get it fine on my setup here as can everyone else in the department and my sister who is in a different city...she had no problem. So, my question is... Are there any special settings that can make a secure http site not load? It runs on port 80 and just uses encryption. I know the guy is typing the site address properly because I emailed him a link. He is using Mindspring as an ISP... Any suggestions would be appreciated to the fullest. Thanks.

 

[barebottoms]

port 443

 

[barebottoms]

Oppss.. should give more info.

From the person that can't connect try this:
telnet <server ip> 443

From one that can connect (outside of the servers network):
telnet <server ip> 443

If both of them do not give you a connection,
try the samething on the webserver itself.

If still no connection on the webserver. SSL is not
running.

Otherwise there is a firewall blocking port 443 somewhere.

 

[Scarpozzi]

Thanks. To my understanding it was all on port 80. That may be the problem if Mindspring would have some kind of block on that port...(just a thought if they were running NAT). But that's the only thing I can think of that would stop this one computer from accessing this site.

 

[LordOfAll]

I'm not sure if this will help or not. Thier are 2 encryption levels for IE. One is 128 bit and one is ,er, I think 56 bit. Try and have them upgrade to 128 bit if they are not there yet. You can tell by going to help:about internet explorer. Patch to 128 is on MS site. Like I said I have no idea if this willl help, but on the other hand it can't hurt either.

 

[linuxboy]

what software are you using?

some apache+SSL won't work with aol/ie

and then again, some apache+mod_ssl/openssl won't work either

and what are your config file settings?