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SECURE HTTP PROLEM.....GURU's HELP PLEASE

Scarpozzi

Scarpozzi

Lifer
My company is running a secure HTTP site. "https://" The problem is we have an employee that's trying to connect to the site and cannot. I had him change security settings in his browser and he still cannot view the page. I can get it fine on my setup here as can everyone else in the department and my sister who is in a different city...she had no problem. So, my question is... Are there any special settings that can make a secure http site not load? It runs on port 80 and just uses encryption. I know the guy is typing the site address properly because I emailed him a link. He is using Mindspring as an ISP... Any suggestions would be appreciated to the fullest. Thanks.
 
Oppss.. should give more info.

From the person that can't connect try this:
telnet <server ip> 443

From one that can connect (outside of the servers network):
telnet <server ip> 443

If both of them do not give you a connection,
try the samething on the webserver itself.

If still no connection on the webserver. SSL is not
running.

Otherwise there is a firewall blocking port 443 somewhere.
 
Thanks. To my understanding it was all on port 80. That may be the problem if Mindspring would have some kind of block on that port...(just a thought if they were running NAT). But that's the only thing I can think of that would stop this one computer from accessing this site.
 
I'm not sure if this will help or not. Thier are 2 encryption levels for IE. One is 128 bit and one is ,er, I think 56 bit. Try and have them upgrade to 128 bit if they are not there yet. You can tell by going to help:about internet explorer. Patch to 128 is on MS site. Like I said I have no idea if this willl help, but on the other hand it can't hurt either.
 
what software are you using?

some apache+SSL won't work with aol/ie

and then again, some apache+mod_ssl/openssl won't work either

and what are your config file settings?
 
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