• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Seagate Barracuda 7200.7 120gb - RMA?

R

ronnn

Diamond Member
I had a download virus in Sun java stuff, manually deleted and after started having smart errors, along with some freezes when multitasking. Ran Seagate quick test and it said rma, but try extended test. So ran extended test and it moved some data from 2 bad sectors and now hd passes all tests but file system is somewhat hosed. I have now moved all important files to second hd - so should I rma or is it worth the effort to format and reinstall. I hate to rma and waste a good hd - is almost a year old so should have more life yet.
 
128mb eh? I assume you mean 120Gig.

A virus cannot corrupt a drive in the way you are talking.

If anything is "wrong" the virus is still on the drive. I would advise a Low Level Format/Writing Zeros to the Drive. That way you can be assured NOTHING is left on that drive.

As for the RMA, no i wouldn't. Partially because you were the primary cause of the problem by downloading infected software. SO i do not know if RMA is valid, i would advise you dont lie because forum members dont like it when people return things they screwed up 😉
 
Originally posted by: Gamingphreek
128mb eh? I assume you mean 120Gig.

A virus cannot corrupt a drive in the way you are talking.

If anything is "wrong" the virus is still on the drive. I would advise a Low Level Format/Writing Zeros to the Drive. That way you can be assured NOTHING is left on that drive.

As for the RMA, no i wouldn't. Partially because you were the primary cause of the problem by downloading infected software. SO i do not know if RMA is valid, i would advise you dont lie because forum members dont like it when people return things they screwed up 😉
Click to expand...

Oops fixed. 😱

Lying? (strange statement) Seagate has offered me a replacement with no questions asked. Actually I am trying to avoid waste. Anyways it was from a web site that uses java - nothing to do with down loading software and destroying the hd was not in the virus description - but suit yourself. I was thinking that the manual deletion I did of the trojan virus hosed my file system and the smart error was hardware as it was detected by bios on start up, but included the virus stuff in case I was wrong.

Just asking if this seagate fix is good, or if the hd is probably on its way out. No use wasting a day reinstalling all - if I will need to rma anyways.

:beer:
 
I never accused you of lying but this is not an architectural flaw, this is a user problem. Yes it was inadvertent but you should take precautions against that.

Like i said i would highly reccommend doing a Low Level Format and reinstalling. You will have to reinstall for the new HD anyway, and if people find that you returned for something you did i garauntee youll get grief. Im not saying im going to do anything (cause im not) but a lot of AT members do not like it when people RMA like that.

-Kevin
 
So where did you find out the information that a trojan downloader virus in sun java takes out sectors on the hd? Or are you just always angry?

My main question is if a couple of sectors were found to be bad - does this mean the hd is on its way out? I really did not ask any questions about the ethics of my situation.
 
I do not understand your first question.

Im not angry, i have not flamed or trolled, i have simply given advice.

If sectors wer bad they were bad before the virus.

Like i said before you should try a low level format that might solve the bad sectors.

-Kevin
 
Originally posted by: Gamingphreek
I do not understand your first question.

Im not angry, i have not flamed or trolled, i have simply given advice.

-Kevin
Click to expand...

Advice not to steal? Warnings of the dire consequences of lying to Seagate are a form of assumption and trolling. If you have any reason for assuming that the downloader trojan was responsible, please provide link. Of course I will format if I keep the hd (this was not the question). Again was just trying to find out from others who have had this experience - if the seagate fix is likely to be long term? Seagate has accepted rma based on their tests, but I do not want to waste my time and their hardware.

 
Im not accusing you. But the way you said should i send this back well if you send it back it is not Seagates fault a virus appeared on the drive. I am not trolling AT ALL! I am simply telling you i would not send it back because people will jump all over you for it.

Seagate accepted your RMA based on tests? What!? You simple submit an RMA request and identify the problem.

As i said before i highly doubt the virus caused 2 bad sectors on your HDD, i feel that a low level formate should fix this, if it doesn't it is a manufacturer defect and therefore RMA able.

-Kevin
 
No, I went to seagate's web site and did the hd test and the result was rma quickly as hd was failing and said send it back for a replacement. At the same time they suggested I may be able to rescue the hd by using their advance tools, which I did. So now the hd is rescued maybe, but I am unsure of whether to invest the time involved in a total format/reinstall to test this out. Really I was hoping for a response from someone who has had experience/knowledge with this, but no such luck.
 
I have not had experience with this exact problem and highly doubt many have.

I own this HDD (SATA) so its as close as you are going to get.

I gave you my advice on what to do. It makes perfect sense try a reinstall, then E-Mail seagate and tell them you think a virus did this, if they accept it and give you an RMA take it if not nothing much you can do.

-Kevin
 
Software only does what it is programmed to do. It sees a bad sector and assumes it is a manufacturer defect. If however somehow a virus got in there i would though i highly doubt the virus did anything if you wanted to RMA i would e-mail a HUMAN, as it is not a problem on seagates end it is a problem on the users end.

-Kevin
 
I'm not sure what virus you got and I'm not very up-to-date with viruses, but I don't think viruses cause bad sectors. Bad sectors are a result of a defect on a drive which is still within warranty (if I'm not wrong -- correct me if I am). So, if it is due to bad sectors, then I'd suggest you RMA it, since all the viruses I know of don't cause bad sectors on hard drives.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top