SCSI Adapter says 'configuration error" NEED HELP ASAP

[imhotepmp]

I recently sold a seagate 9.1gb scsi drive to a trader. When I pulld itout of my system it was working fine. Now however the guy says that whenve he puts the drive on a controller he gets a 'configuration error' Hes checked the settings, but no matter what scsi id he puts it doesnt work. COuld the drive be bad? HJOw could of it died in the week time it was out of my comp and in his hands? I need to know ASAP because hes awaiting my response. thanks


imhotepmp

 

[CQuinn]

How was the drive terminated?

 

[imhotepmp]

He said he tried to set it and he tried external termination. Its an LVD drive and both gave errors.

imhotepmp

 

[Zach]

Does he have other SCSI peripherals? He's only using two of the three plugins on the card, right? Is he using adapters? Is the drive getting power? Where does it say config error, in the SCSI BIOS? Has he reset the SCSI BIOS? Is it during the bootup of the computer? Has he set the system to use BIOS defaults in that case? Also what was his boot drive before if that's the case? Is he sure he has all the jumpers still (maybe one fell off)? Is he aligning the drive fright when installing the drivers? Is the drive detected by the card? Is anything?

 

[Floyd]

> "He said he tried to set it and he tried external termination. Its an LVD drive and both gave errors."

That sounds like part of the problem, with LVD devices, there are no two ways to terminate it. External active termination is the only way.

Be sure there is no additional cabling (a "stem&quot beyond the terminator. That is, the terminator should be installed at the very physical end of the cable, while the drive(s) may be connected to any of the intermediate connectors.

And then there's the plethora of configuration possibilities in the SCSI adapter's BIOS, however if he's reasonably adept with SCSI terminology that shouldn't be a real problem. However, it would still be very helpful to know what card he is installing it onto, that way someone might be able to confirm any issues specific to that card.

Best regards,
Floyd

 

[imhotepmp]

ok this is hte email he sent me:



<< It does not work. When it's attached, my Adaptec 2940U2W BIOS complains of
&quot;Configuration error&quot;. I've tried changing IDs and termination settings.
I've also tried it on each channel both with other devices and alone. The
result is the same each time.

I'm confident that there is no problem with my controller because it's my
main box and it's all SCSI. I have an UW SE hard drive, an UW LVD hard
drive, CD, DVD, all attached to it and they work perfectly. >>



He cant get into the bios because all it says is &quot;configuration error&quot;



imhotepmp

 

[imhotepmp]

anyone, I need to get back to him.


imhotepmp

 

[Sir Fredrick]

I seriously doubt it's the drive. He should go onto the seagate website and lookup the specific jumper settings for that drive, he should put it as the only device on the chain, he should make sure that the drive is on the LVD segment, that it has active external termination, and an LVD compatible cable.

 

[Zach]

Yeah he has alot of work to do with it before he can place blaim, we've come up with a few things at least.

 

[kombatmud]

I had that problem a few times on my old 2940U2W card. It turned out the cable was fault. It would work sometimes, and sometimes switching connectors on the cable fixed it, but when I switched cables it became rock solid. Also, as Floyd said, LVD drives do not have built in termination, you require an LVD terminator at the end of the bus. He also might be running the SE drive on the LVD bus, if he's doing that, with an LVD only terminator, or an LVD only drive, that would be causing the configuration error, and might possibly damage the hardware as well. The 2940U2W has 2 seperate 68 pin connectors, and the SE and LVD drives need to be installed on the different connectors.