Question Scanner scans only half of the page, the rest is black

[dyla38]

My canon TR8550 scanner sudden only scans about half of the page with the rest all black on my windows 11.

I tried the troubleshooter in Devices and Printers but didn't work. I un- and reinstalled my canon and also didn't work

Does anyone have a solution?

Here is a picture after I scanned a page:

http://imgur.com/a/ZlzJCoN

Thanks for your help.

 

[Paperdoc]

When the light bar scans down the page, can you see whether or not it stays lit all the way down?