Scanner problem - bad picture - all in one - MFP HP

[jimmybock]

Hello,

I am on my third different all-in-one scanner/printer/copier/fax. I tried the Epson cx4600, the Canon mp-390 and now the HP2355 and had the same problem with all of them. The printer works fine, puts out great pictures. When I scan pictures, the output going back to the application looks terrible. It's full of lines of static. I think it's something wrong with my video card, some sort of incompatibility. I have a GeForce 5700, so it's not obsolete. Has anyone else had problems like this that can help?

Thanks,
Jimmybock

 

[Zepper]

Some applications can't deal directly with full color output from scanners (some fax programs come to mind) you have to swith to B&W doc or B&W photo when scanning for those programs. There is a color fax program out there that can handle color scans directly (it's from BlackIce) and they have a free trial version that you can download. Or you may have to crank back the bit depth or resolution of the color scans to 24 bits or less.
.bh.