I called, and the CSR said that one of two online was supposed to be the instore rebate. Learning that the instore rebate had a different offer number still than these two is interesting to learn. I had someone else call, and was told one could send the original for one and a copy of the upc for the other. Got a name and id/badge number to quote when mentioning this, and also this helps when calling back.
Btw, rebate form for offer # 30563 now says offer dates 11/24 to 11/25. Which is amusing cause when I printed this form yesterday, it said 11/24 to 11/30. So, someone went back and decided to just expire one of the rebates 5 days early as a means of digging themselves out of the 2 concurrent rebates hole.
They also did this recently with a 900mhz northwestern bell phone. 2 rebates for $10 each. Print out both rebates, and I am eligible cause I bought it on the 20th which is within the offer dates for both. Then they turn around modify the rebate form online for one of them so it expired on the 19th, thus retroactively making me ineligible. I have copies of the original form..but am just gonna refuse it at the door cause I only got the phone cause I figured it was one of those really junky FAR kinda phones. Sister bought a house, figured she could use an extra one in one of the rooms or something, it ain't worth arguing with a BB rep over $10.
I swear, before I buy anything from BB I guess I'll have to call up 3 times to speak to 3 people to verify that any given rebate actually exists and is correct, cause the people maintaining the page cannot get simple information straight. Part of me questions the morality of getting two rebates, but then another part says that maybe if they get caught with their pants down a couple times they will make it a point to NOT mess up like this in the first place! As a consumer, I shouldn't have to triple guess and check every BB rebate offer for accuracy before making a purchase, and shouldn't have offer dates retroactively changed on me after placing an order.