I have signed up for DSL.
I the DSL man came and activated my line early.
Everything was fine. Two things they did right.
Then I call to get my username and password for PPPoE.
Once I get past the down syndrome afflicted phone system, I get a rep. Your DSL isn't supposed to be up for two days. *click*
I'm pissed.
I call back.
Use the software. *click*
So I submit. I install the Nazi software that changes my homepage, etc
I get username and password.
I key username and password into DSL modem and hit connect.
No go.
Yahoo! software can make it connect, but not router.
I call and spend an hour fighting with Ms. Roboto.
I finally get a rep.
I calmly explain I will drive my car through the SBC building down town and take hostages.
They say they don't support my router.
I say give me supervisor.
Now, since I'm smart, and SBC isn't, I decide if they won't tell me how to do a manual router connection because they don't support my router surely they can tell me how to do a manual Windows connection, because if they don't support Windows.....
So finally, I tell the rep nevermind, she can help me.
She proceeds to tell me how to setup the connection manually.
You plug directly into the DSL modem and key in 192.168.0.1, as if you would for a router.
I key in username and password, just like with router.
Then, BAM.
A shocking event occurs.
It asks for an ACCESS CODE.
The PPPoE thing in my router takes just username and password. ACCESS CODES were never part of the game. This is true for ALL routers.
I connect using the access code.
At this point, now enlightened, I proceed to inform the rep what to do in the future.
Don't say we don't support the router.
Say you must first connect manually and key the access code.
Then the router will work fine.
4 hours for this.....
This is why cable is superior.
I'm going to go hang myself now.
Thank you.
I the DSL man came and activated my line early.
Everything was fine. Two things they did right.
Then I call to get my username and password for PPPoE.
Once I get past the down syndrome afflicted phone system, I get a rep. Your DSL isn't supposed to be up for two days. *click*
I'm pissed.
I call back.
Use the software. *click*
So I submit. I install the Nazi software that changes my homepage, etc
I get username and password.
I key username and password into DSL modem and hit connect.
No go.
Yahoo! software can make it connect, but not router.
I call and spend an hour fighting with Ms. Roboto.
I finally get a rep.
I calmly explain I will drive my car through the SBC building down town and take hostages.
They say they don't support my router.
I say give me supervisor.
Now, since I'm smart, and SBC isn't, I decide if they won't tell me how to do a manual router connection because they don't support my router surely they can tell me how to do a manual Windows connection, because if they don't support Windows.....
So finally, I tell the rep nevermind, she can help me.
She proceeds to tell me how to setup the connection manually.
You plug directly into the DSL modem and key in 192.168.0.1, as if you would for a router.
I key in username and password, just like with router.
Then, BAM.
A shocking event occurs.
It asks for an ACCESS CODE.
The PPPoE thing in my router takes just username and password. ACCESS CODES were never part of the game. This is true for ALL routers.
I connect using the access code.
At this point, now enlightened, I proceed to inform the rep what to do in the future.
Don't say we don't support the router.
Say you must first connect manually and key the access code.
Then the router will work fine.
4 hours for this.....
This is why cable is superior.
I'm going to go hang myself now.
Thank you.
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