Sasmung Evo 840 appears as SCSI in device manager, can't update Evo firmware

[tviceman]

Nevermind I solved it.

 

[VirtualLarry]

Open Device Manager, "View Devices By Connection", and then find that device in the tree, and tell us the name of the parent device, and the name and publisher of the driver for that parent device.

Also, what OS is this? XP? I thought that SCSIPORT devices were deprecated in favor of STORPORT devices in Win7 and newer.

What CD/DVD burning software do you have installed too?

Edit: Kind of selfish, don't you think, deleting the original question, rather than posting the answer?

As the title says, my Samsung EVO 840 drive appears as "Samsung SSD 840 SCSI Disk Device" in the windows device manager. Coincidentally, so does my Western Digital HDD.

Motherboard is ASROCK Z87-e ITX. AHCI is enabled in the bios and my Intel Chipset drivers are up-to-date. The SSD is plugged into SATA slot 1 (which would be the second slot, since it starts at zero) and the HDD is plugged into 2. I wouldn't be concerned about how it's listed except that I can't update the EV0's firmware to fix the performance bug. The Samsung tool says there is no Samsung EVO 840 drive installed.

I've tried reinstalling Intel's Management Engine drivers but that didn't help. I tried installing Intel's Rapid Storage drivers, but I apparently need to have RAID enabled to do that. I wasn't sure if it was a good idea to switch to RAID since I don't have a RAID setup, but at this point I'll gladly try it if I can get verification that there won't be any potential consequences.

Besides that, I don't know what else to do to get Windows to correctly read my drives as SATA III drives. Any ideas????

 

[Coup27]

Edit: Kind of selfish, don't you think, deleting the original question, rather than posting the answer?

Definitely. I also irks me when people don't even respond after you've helped them.

 

[tviceman]

Sorry guys I didn't mean to do that. In fact, I never did solve the problem like I thought I had. After realizing I didnt' solve the problem, I gave up. In fact, I'm trying again to figure out why the SSD won't show up properly in the device manager (or be detected correctly by Samsung magician software). I've pulled it from the desktop, stuck it in a external 2.5 case, plugged it into my laptop, and still getting the same problem.

Desktop is windows 7, laptop is 8.1.

I don't get it. I just want to update the firmware so the slow-down bug doesn't get me!

 

[MongGrel]

Magician sucks IMHO, I've been running a couple older Sammys awhile in RAID0 on a separate little card.

Anytime I've ever attempted to use Magician it screws everything up, I just recommend not using it myself.

That was even 8.1, using 10 atm and I wouldn't even dare try it with that.

 

[tviceman]

Well I ended up fixing the problem, but I don't know how for sure. I tried a different SATA port on my motherboard and removed my HDD, and suddenly windows detected the samsung drive correctly. Magician was then able to run and update the firmware. I guess I'll call it a win, but I'm sorry I can't share the solution with everyone.