Yes I should have disputed the the card they sent.
I mention my dissatisfaction because I want people to realize what kind of practices
ATI uses when dealing with customer warrantys.
I've bought a lot of PC equipment for my kids when they were in college and
have needed warranty/support work by Asus, Abit, Visiontek, and I was very pleased
with all of their support.
Your responses about my new PS makes me feel more at ease about my buying a
Sapphire HD 3850, I just wish there was an equally powerful card
with an Nvidia based chipset.
Thanks for your help