Even if they don't actually run above 1600x1200, only takes a minute to change rez & see if the monitor will do it. Then they could check the refresh, and we'd know (FOR SURE) that it's at least posible.
Naughty said "I *think*", which means, "I'm not sure." I'm waiting for him to get back.
Again, I would take the word of someone who actually has the monitior sitting on their desk, in front of them, over the word of somebody on the phone at Samsung - who has already demonstated that they're confused about the issue.