Question Samsung SSD 980 Pro Errors

[kirkdickinson]

I have a Samsung SSD 980 Pro that is showing some errors in both HD Sentinel and Samsung Magician. SMART health status is 87%. When I run a full diagnostic scan from Samsung Magician, it runs about 15 minutes then gives me this error:

"Recovery failed. Check the disk connection and perform a Diagnostic Scan again."

It shows 5 blocks as red (bad) instead of blue (good) in the scan results.

After the scan, it says "Magician has found an error on this drive, it is recommended to recover."

I click Recovery, It at first says recovery in process, then after only a couple of seconds, it says: "Recovery failed. Check the disk connection and perform a Diagnostic Scan again."

It also says:
"Diagnostic Scan has stopped to to unknown error."

Seems like last time I ran it, there were more than 5 bad blocks. Do I need to just keep running this over and over until all the bad blocks are gone? Does this software actually reroute bad blocks or do I need some other software for that? HD Sentinel seems more of a diagnostic utility than a repair utility... right?

What are my options? Normally, I would use a USB to M.2 adapter and clone a failing drive and then swap them out. Macrium Reflect clone of this drive fails because it doesn't like the errors.

 

[Shmee]

I would first backup any important data that isn't already backed up. A clone may fail if there are problems reading from the drive. You could try to use another software to clone as well, though you may or may not have more luck with this.

Next step, I would RMA the drive, as it sounds like it has some bad blocks. I wouldn't try to repair/reuse it, as it will likely get worse over time, but hopefully you can invoke the warranty.