They make a pretty good printer, but Tech Support is another deal. A couple of years ago, I bought a nice little ML5050 Laserjet and when Windows XP came out , they decided NOT to issue revised driver software for this and one other printer in their whold line (guess me and a few other poor slobs were the only ones who ever bought this particular model so they just chose to ignore us). What's more, when I asked about it, they sent me an E-Mail saying they had no plans to develop XP compatible software for this printer. The WIN2K version half-a_ _ works but it's a pain sometimes and trys to reinstall a new printer about every time I power it up.
Just my 2 cents worth on buying a printer from someone other than HP, Canon, Brother, etc. that are mainline printer manufacturers.