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Samsung 830 error????

primocomando

Junior Member
Just grabbed a Samsung 830, 256. (Love it!)

When I go to performance optimization, I run it, completes immediately, and tells me their is an error.

Here is the complete error message:

Anyone know what is going on?

Thanks

9052012/18:39:15:465: UNKNOWN MAGICIANGUI *************************SAMSUNG SSD MAGICIAN STARTED***********************
09052012/18:39:20:559: ERROR SYSTEM TUNING CSysTuning:QueryStatus_Ser: Failed to get handle to CiSvc Service ;Err code: 1060
09052012/18:40:04:974: ERROR OPTIMIZATION COptInterface::TriggerOpt:1 or more drives not found on Disk S0WFNYAC300569
09052012/18:40:06:292: ERROR OPTIMIZATION Failed to create file on drive.
10052012/14:01:00:510: ERROR SITELINK CXMLParser::GetFirmwareVersion() Xml file format is not matching.
10052012/19:00:00:521: ERROR SITELINK CXMLParser::GetFirmwareVersion() Xml file format is not matching.
11052012/03:19:36:276: WARNING OPTIMIZATION COptimizationMgr::StopAll: No running instance available to stop.
11052012/03:19:36:276: WARNING BENCHMARK CBenchmarkManager::StopAll: No running instance available to stop.
11052012/03:19:36:276: UNKNOWN MAGICIANGUI ****************************************************************************
14052012/13:19:31:350: UNKNOWN MAGICIANGUI *************************SAMSUNG SSD MAGICIAN STARTED***********************
14052012/13:19:53:799: ERROR SYSINFO ID: IOCTL to get target ID and LUN value failed with error code: 50
14052012/13:20:36:803: ERROR OPTIMIZATION COptInterface::TriggerOpt:1 or more drives not found on Disk S0WFNYAC300569
14052012/13:20:37:390: ERROR OPTIMIZATION Failed to create file on drive.
14052012/13:22:17:049: ERROR SYSTEM TUNING CSysTuning:QueryStatus_Ser: Failed to get handle to CiSvc Service ;Err code: 1060
14052012/13:23:08:634: ERROR SYSTEM TUNING CSysTuning:QueryStatus_Ser: Failed to get handle to CiSvc Service ;Err code: 1060
 
Just grabbed a Samsung 830, 256. (Love it!)

When I go to performance optimization, I run it, completes immediately, and tells me their is an error.

Here is the complete error message:

Anyone know what is going on?

Thanks

9052012/18:39:15:465: UNKNOWN MAGICIANGUI *************************SAMSUNG SSD MAGICIAN STARTED***********************
09052012/18:39:20:559: ERROR SYSTEM TUNING CSysTuning:QueryStatus_Ser: Failed to get handle to CiSvc Service ;Err code: 1060
09052012/18:40:04:974: ERROR OPTIMIZATION COptInterface::TriggerOpt:1 or more drives not found on Disk S0WFNYAC300569
09052012/18:40:06:292: ERROR OPTIMIZATION Failed to create file on drive.
10052012/14:01:00:510: ERROR SITELINK CXMLParser::GetFirmwareVersion() Xml file format is not matching.
10052012/19:00:00:521: ERROR SITELINK CXMLParser::GetFirmwareVersion() Xml file format is not matching.
11052012/03:19:36:276: WARNING OPTIMIZATION COptimizationMgr::StopAll: No running instance available to stop.
11052012/03:19:36:276: WARNING BENCHMARK CBenchmarkManager::StopAll: No running instance available to stop.
11052012/03:19:36:276: UNKNOWN MAGICIANGUI ****************************************************************************
14052012/13:19:31:350: UNKNOWN MAGICIANGUI *************************SAMSUNG SSD MAGICIAN STARTED***********************
14052012/13:19:53:799: ERROR SYSINFO ID: IOCTL to get target ID and LUN value failed with error code: 50
14052012/13:20:36:803: ERROR OPTIMIZATION COptInterface::TriggerOpt:1 or more drives not found on Disk S0WFNYAC300569
14052012/13:20:37:390: ERROR OPTIMIZATION Failed to create file on drive.
14052012/13:22:17:049: ERROR SYSTEM TUNING CSysTuning:QueryStatus_Ser: Failed to get handle to CiSvc Service ;Err code: 1060
14052012/13:23:08:634: ERROR SYSTEM TUNING CSysTuning:QueryStatus_Ser: Failed to get handle to CiSvc Service ;Err code: 1060

There is a thread here that may help. http://www.overclock.net/t/1190026/official-samsung-ssd830-owners-club/190 What port is it attached to? Intel? Marvell?
 
Last edited:
Is it fixed then? He confirmed was he started off on the Marvell port but saw the speeds were crap and then moved onto a chipset port.
 
Still having issues with this. I assume the optimization is running garbage collection?
Does that mean it cannot run it?
I am running on Intel Sata.
 
If my Google skills are still ok, error 50 to IOCTL is not supported. Which means that the command it tried to send wasn't supported at some layer, e.g. the drive firmware, SATA controller firmware or SATA controller driver.

And the service error 1060 means the service doesn't exist. Is there an installer that wasn't run properly or at all?

Did you UAC popup? Did you try explicitly right-clicking and running as Administrator?
 
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