Samsung 830 corruption problem

[BrightCandle]

A 256GB Samsung 830 which is nearly new keeps corrupting itself when the machine is slept. Its running the latest (CXM03B1Q) firmware. We can keep sleeping the machine, but if it ever needs a reboot the OS wont be recognised anymore and is no longer bootable. It can be repaired in another computer with a simple error scan and repair from Windows but its happening after every sleep and its not exactly easy to keep removing an SSD, putting it into another PC to repair it.

Has anyone experienced similar things with these drives or is this one faulty in some way?

 

[Coup27]

What storage port is the drive connected to? Is it a native chipset port or a 3rd party add on port?

I have seen this issue before where a user had it plugged into a Marvell 6Gbps SATA port on his motherboard and swapping it to one of the Intel chipset ports fixed the problem.

 

[smangular]

Wow not fun. Which Motherboard and Operating system?
To clarify are you talking about Hibernate and what happens/error msg when you reboot?

 

[BrightCandle]

Drive is in SATA port 0, Intel chipset. Motherboard is a Gigabyte D3H.

You can sleep a machine from Windows, which is basically putting it into S3 mode. If you ever reboot the computer after an S3 sleep the drive will not be found by the bios.

 

[tweakboy]

Can you please give us a screenshot of Crystaldiskinfo ... free small app.

that will show you the wear and lifetime and errors and see what percentage drive is at ,, if its fallen below 100 percent, then it should have slowed down as well.

gl

 

[Coup27]

Can you change the suspend options in BIOS? S3, S5 etc? I can't remember but one of those states will keep power to the SSD while in sleep mode..?

 

[Coup27]

ignore

 

[Auric]

Has the mobo run a different drive okay without such issue? Latest BIOS? Reset CMOS defaults and reconfigure?

Is it true S3 or hybrid, 'cause the former simply relies upon memory and should have no affect or dependence upon storage. Still, ruling out memory problems with a diagnostic run is generally prudent.

What exactly is the repair: chkdsk? Try cold boot, chkdsk, reboot, and chkdsk again to see if recurring error unrelated to sleep.

Pity Samsung fails to include diagnostics in their SSD Magician but Seagate SeaTools works (or even Western Digital Data Lifeguard).

 

[tweakboy]

Still waiting for your screenshot of Crystaldiskinfo .... thx. gl

 

[Meghan54]

Motherboard is a Gigabyte D3H.

I've used Gigabyte motherboards for years upon years, and since the Z68 boards hit, I've had nothing but problems with sleep and Gigabyte motherboards, problems not resolved with the current Z77 boards.

Kinda why I've quit using Gigabyte and moved to AsRock for my cheaper builds.

 

[bradley]

Just for the record, I have two Gigabyte D2H boards (using the U1b UEFI beta firmware) running Win7 Ultimate and use sleep (sometime hibernate) every other night with my Plextor M4 and Samsung 830 without a single hiccup.

 

[hhhd1]

Replace the SATA cable, and post here a screen shot of crystaldiskinfo.

 

[Coup27]

I'm not sure how useful a crystaldiskinfo screenshot will be personally.

Did you check your BIOS to see if you can change the sleep states?

What RST driver is installed?

 

[hhhd1]

I'm not sure how useful a crystaldiskinfo screenshot will be personally.

It might show some errors, there are many smart attributes that can show of a bad nand batch, if all smart data are good, and then i'll start to suspect that there could be something with the motherboard or cables.

If SMART data shows allot of read/write errors, then RMA

 

[Engineer]

Replace the SATA cable, and post here a screen shot of crystaldiskinfo.

I came here just to post this. I've noticed that the 830 seems to be very sensitive to the cables that I use on them on my P67 (i.e. cheap cables from SlickDeals.net deals don't detect the drives for some reason).

 

[tweakboy]

I'm not sure how useful a crystaldiskinfo screenshot will be personally.

Did you check your BIOS to see if you can change the sleep states?

What RST driver is installed?

It shows if he has errors. and what percentage health drive is.

It should say 100 percent good ...

If yours saying 97 percent for example, then your SSD has slowed down and has some wear and lifetime. Crystal tells you everything even hddd1 says lets see a shot of it,, Quit being a peasant and do it, it will give me and hdd1 the answer were looking for so we can help you better. Thanks my friend. gl

 

[Coup27]

Quit being a peasant and do it

I called you a clown once and you reported me to a moderator and I got a warning. It's therefore extremely hypocritical for you to call somebody else a peasant just because they have not posted a screen shot.

Even if he has used 3% of his P/E cycles that doesn't actually mean anything or would mean his drive has slowed down. The errors on crystaldiskinfo could have been caused by the fault itself so unless the screenshot comes from a fresh install prior to any attempt to sleep or hibernate it's data may not be totally valid.

Personally I am still going towards a sleep state issue or motherboard issue. If it's possible do you have another machine you could try the 830 in and repeat the sleep or hibernation process? Ideally on exactly the same OS.

 

[corkyg]

Stow the name calling. Personally, I not a big fan of Crystaldisk. I believe it is used too much for no real purpose other than to create bragging rights.

Since we are talking about OPs Samsung 830 SSD, I would suggest he install and run the Samsung SSD Magician, ver. 3.1. The CD comes with thedrive. It has several very useful utilities for optimizing performance of the drive as well as the host system.

Frankly, I have never been a big fan of sleep or hibernation either. There are a lot of power settings that impact both, especially on laptops. Sleep and hibernation are very different in how they are applied. The latter is controlled by hiberfil.sys when enabled.

 

[sm625]

Sleep is not optional for most laptops. I would get rid of that SSD, or get rid of the laptop. That's crazy....

 

[BrightCandle]

The smart data is all clear, that was the first thing I checked. Drive still shows 100% wear and otherwise zero errors. Its not that.

If it was the cable why would it only show up after sleep? I will try another one though just in case.

 

[Emulex]

perhaps the laptop is clipping the power too soon ? those drives require 5W during write ops. Might try an intel 320 or something with a capacitor or a drive that uses a lot less power

LSI just took away the sleep options for arrays due to timeout issues on windows when the arrays were coming back online.

 

[corkyg]

Sleep is not optional for most laptops. I would get rid of that SSD, or get rid of the laptop. That's crazy....

I am now on my 6th laptop since 1996, and sleep has been optional on all of them - HP, WinBook, and now two Lenovos.

My current is a Lenovo T510 and I have 2 Samsung 830s. Power management has many layers of choices. When I am finished doing whatever I was doing, I power down. With SSD that takes less than 7 seconds. Cold boot back up only 10-12 seconds. I don't use "sleep."

 

[aviator78]

This must not necessarily be the SSD thats malfunctioning. Could be the controller or some other stuff from the laptop. Can you test the SSD in another computer and try sleep mode there? Or ask for tech support at Samsung.