Sametime Users/Admins. Some quick questions.

LordThing

Golden Member
Jun 8, 2001
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Not sure what forum this is good for, so I figure this might be a good catch-all. :)

Do you use Lotus Sametime? If so, we are having some issues that maybe you have encountered or heard of.

Issue 1: Slow Initialzation into meetings
Background on our network:
-Main Sametime server here at Corporate. Dual 1.2Ghz P3s, 2Gigs of Ram, 18gig drives
-Average Bandwidth of 40+ locations nationwide is 128k frame connection.
-Average # of users is around 15 per office.
-PCs are a mixture of Laptops and PCs running Win98SE, Win2k, WinXP.
-No PC is lower than PII-450 with 128megs of ram. Most are Celeron 900s with 256megs of ram.
-Java 1.3.1 or better is being used.
-IE 5.5 SP2 is our base browser for the systems
-Pure IP network based on Novell 5.1.


Our main issue with the software is that if more than one or 2 people are trying to connect into a meeting, it either never connects (just sits while the Java App initializes the meeting room) or takes anywhere from 10-20 minutes to fully come up. We have tried using the "low bandwidth" optomization selection with no real results. We have tried attatching the PPT or Word documents to the meeting and also without. This is becomming a major problem as our VP of IT is rolling out multiple uses for this server and wondering why no one in the outside offices can use it.

Once people are in the meeting, things are normally ok with their viewing, within reason. Is there anyway we can tweak the meeting startup process to speed up this connection? Also, is there any way to send a meeting wide refresh to their browsers to sync their page with the one that is active? We have also encountered where it gets "stuck" with only partial loading of the next slide/webpage/whatever in the meeting.

Any help would be greatly appreciated. I know this is 95% a bandwidth issue. We had 2 large (20+ participants) meetings going on at the same time this morning and the server was barely even being taxed.

Second Issue: Missing/Re-Appearing Group Members
We have recently had some problems with our names.nsf in our organization. Since these problems started happening, we noticed that in the SameTime Connect Client, Public groups have no users listed. If you look at the contents of the group through sametime connect, the groups are empty. If you look at the contents through a notes client, all of the users are there. We did a restore from backup of the names.nsf of the server and it fixed the groups for 3 or 4 days, and now they are gone again.


I have posed these questions on the standard IBM forums, and after wading through the Engrish of multiple foriegn speakers, nothing is being said. IBM, as normal, is ignoring us. Anyone have any ideas?

Thanks
 

Nitemare

Lifer
Feb 8, 2001
35,461
4
81
I don't have sametime currently installed, no pc at the moment just an AIX workstation.

Sounds to me though that you might have a faulty router..could be dropping packets or something. Have you ran any traceroutes or any other network utilities?

I'm sure you tried the sametime web page on the intranet as well as the ibm newsgroups...

bottom line is Notes sucks but we have to use it since Big Blue bought Lotus...and Sametime sucks as well.

Why are you running on Novell btw?
 

LordThing

Golden Member
Jun 8, 2001
1,970
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Originally posted by: Nitemare
I don't have sametime currently installed, no pc at the moment just an AIX workstation.

Sounds to me though that you might have a faulty router..could be dropping packets or something. Have you ran any traceroutes or any other network utilities?

I'm sure you tried the sametime web page on the intranet as well as the ibm newsgroups...

bottom line is Notes sucks but we have to use it since Big Blue bought Lotus...and Sametime sucks as well.

Why are you running on Novell btw?


Well, would say faulty equipment if this was an overall issue with one site, but this is multiple sites at multiple occasions. And we don't have the issue with other apps that we have written in Java (our autoquote system, centimarket, ect). No traceroutes have been made mostly because its a difficult one to reproduce.

Some offices get right in with 2 or 3 systems working fine...other offices can get one in and then another will sit and time out. Its very odd. At this point, its a mild annoyance, but it might become a real problem when we start using it more heavily.

Novell is running all of our file serving, inventory, proxy, dhcp. I am a novell admin. Actually, I am a sort of jack of all trades at this company. Me and the Network Engineer do anything from complete restructuring of the tree one minute to creating XP images. :) Makes for an eclectic resume'. :D
 

Nitemare

Lifer
Feb 8, 2001
35,461
4
81
Worst case scenario. REinstall Sametime and maybe the Domino server...I have found with my experience that the network is ...a pile of doodie, of course then again we are still on token ring...

sending you a pm