S.M.A.R.T. Status Bad for customer, good for me.

[jamautosound]

I tested the HDD out last night with one of Maxtor's HDD utility programs. Everything passed. HDD is a Maxtor 40Gb, warranty expired in Sept. 04.

When Smart status flashes in bios startup screen I see 'Status Good'.


Is this something that can change like that? Should I replace the HDD anyway?


Thanks in advance.


PS - Currently running a CPU stress test and will run a memory test when I get home from work.

 

[gryfon]

afaik there's a lot of smart status, for example there's spin up time, seek time performace, reallocated sector, temperature, ultra ata crc error rate etc, and afaik any of them can go below the threshold value (which is bad), which one does your customer says bad ?

 

[Peter]

SMART status might go temporarily bad, e.g. when the thing overheats in their box and doesn't in yours.

 

[LED]

Originally posted by: Peter
SMART status might go temporarily bad, e.g. when the thing overheats in their box and doesn't in yours.

I'm working on a with 1 40 gig Maxtor Drive and it did the exact thing {CPU is @ 60+C's}... cleaned out the Case, reset the CPU and now it has no problems @ 42C's...

:thumbsup: to Peter

 

[LTC8K6]

It could even be a cheesy power supply in his box.