How much do you they will pay the Sales counselor, $12/hr? $18/hr? $10/hr? the latter sounds more reasonable to their income statement.
I would imagine only the best/most experienced sales counselors will make more than $10/hour.
What is the salary range on a full-time CC employee anyway ? Salesmen on the floor I mean. Just curious.
At my store(a slower store), normal is about $14-$18/hr, holidays/back to school $20-$25/hr.
Anyone know BestBuy? Is it in the $12/hr range ? I'm thinking less.
Start at about $7.50, proven salespeople get more.
LOL, over in here in Charlotte, near the Carolina Mall, I went to BB the other day and it was closed. I was like WTF??? Then there's a sign on the door saying, "we moved across the street into a new/bigger store". You know how much money is wasted just to move a store across the street? They must have money to waste...unlike CC...
Actually, Circuit does that too. It is initially a waste of money, but newer stores bring in more money, and down the road end up better. Keep in mind how old some Circuit City stores are..my store is old(5th generation), we are getting a new one soon, they are up to 44th generation stores. A newer, bigger, brighter stores always brings in more customers.
also you said something about how they would lose experienced sales people and that would hurt their store, but that's complete bs because they have realized that bb's model is much better and have been inching towards that model for a couple years now. circuit city is on it's way out and the world will be better off without it.
Best Buy is following our lead in phasing out major appliances. Who's following who?
From what I understand CC's commissioned employees are on what is called a draw. Basically it means they make a base pay, say $9/hr, and then they get commission as well. At the end of the month they take their total hourly wage, say they worked 100 hrs that month and made 900 dollars, and subtract it from the commission they would get, and pay them the difference as a commission check. So someone has a good month, gets 2k in commission, makes 900 in hourly, they will end up only getting 1100 in commission, which after taxes isn't as much as it sounds like. So in essence they are totally on commission if you think about it, because when you add up hourly plus commission after draw, it always equals out to what the commission before draw would have been. Only thing is if they have a really terrible month they still would make at least 9/hr or whatever their pay was.
Here is how pay at Circuit City works:
Your income is ONLY commission, you have no base pay. There is a 'minimum hourly rate', usually 7.25. Now, if your hourly average on commission is LESS than 7.25, you get 7.25, BUT, you have to pay the difference the next check. Thus, the hourly rate is just a 'safety net', you don't really get that.
Well you haven't been to my Circuit City. I know exactly what I am looking for everytime I go into that store. As do most people who probably come to Anandtech frequently. At Best Buy I get asked when I looked puzzled. At circuit city I get asked as I move from department to department. Get off my back and let me look. If I want your help I will ask for it. It is all about the commissions, but the trick isnt to be pushy its to be available. I love it when someone just stands at his post and then is available for questions. I am going to build a damn store where the employees cant leave his post and hes trapped in a cement structure with nothing but a peep hole. Then if he starts screaming "come over here and let me help you so i get more money" we can fill up the hole with some brick and mortar.
Many customers will NOT ask for help, even if they need it. ONE sales counselor should ask you if you need help, the others should pay attention and know if you were asked or not, but we can't all see the whole store at all times.
That is so very true. BB's music and DVD collection pretty much annihilates CC's and they're kept in good order.
Depends on the store. My store has, literally, the smallest music department in the corporation, but new stores, in the "horizon 1/2" categories, have much much bigger sections.
Not ALL Circuit City sales people jump on you for commission. Over christmas, a customer had trouble with a computer she bought at another location, she returned it, I helped her pick out a new one, and even set it up for her in the store and showed her how to use it. Spent around an hour with her. Guess what? I gave the sale to the original sales counselor and didn't make a dime. Did I have to? No...I couldn've taken it and he wouldn't have known she'd even bought a new one.