Rooting issue after installing more memory ?

[phreakwarz]

About a month ago my daughter built a new desktop . When she ordered it she got 1 8gb stick of memory rather than 2 4gb sticks . The pc ran fine . She figured she would get the other stick of memory (1-8gb). She put the ram in and booted up the pc . It started booting over and over .

Things we tried .
Put ram into channel A and channel B .
Removed CMOS battery .
Booted PC with no memory installed .

I'm kinda lost here .

specs
i5-5600
Gigabyte B150M-D38-GSM
Corsair vengeance DDR4 memory

 

[Ken g6]

Did you try the new stick alone?

Do you have the part number of the new RAM? Any details on the old RAM?

 

[lakedude]

Looks like you already did some checks, of course a system isn't going to boot very well with no RAM.

Maybe try unplugging the hard drive and booting from optical media with a bootable cd/dvd.

Might you have killed something with ESD mucking around in the case?

Did you re-try it exactly the way it was?

The new stick might be bad or incorrectly installed and may have corrupted your software.

Pulling the HD and booting from optical will separate software issues from hardware issues.

 

[phreakwarz]

Memory PN-CMK8GX4M1A2400C16
When the PC boots no screen is present (no MB logo).
Resetting BIOS now (clear bios jumper) . Will report back .

 

[phreakwarz]

Resetting bios didn't work either .

 

[lakedude]

If you are saying that you are getting no video at all then you might have fried your MB or knocked something loose or shorted out the MB to the case (possibly from pushing the memory in while the MB was only supported by standoffs). ESD might also be a problem.

Can you whack some "f" keys and get into BIOS or is the thing completely dead?

 

[mxnerd]

Have you update the BIOS firmware?

http://www.gigabyte.us/products/product-page.aspx?pid=5541#bios