RMA Ugghs

[VtPC83]

Stupid 8800GT lockup issues...

Uggh, so I live in MA and MSI is in CA. Thats 5 days by UPS ground to get to them, then another "10-14 business days" to process the RMA. Then another 5 days UPS ground to get back to me....

Anyone else think the RMA process sucks? almost a month with no Vid Card? Ridiculous....

PS - What are the odds that they'll:

A) give me my same card back without fixing it but say it works for them
B) give me a new card
C) give me the market value of my card
D) break my card up and eat it with dip claiming it was lost in shipment

 

[JPB]

Just be lucky you didn't have to RMA to Sapphire.

 

[Leyawiin]

That's not unusual for tech RMA times, and you can't really blame them that they are on the opposite coast from you.

 

[Quiksilver]

Originally posted by: JPB
Just be lucky you didn't have to RMA to Sapphire.

This here.
It's a similar (or longer) wait time.... and you have to PAY and RMA fee.

 

[badnewcastle]

5 days via UPS is pretty damn good I work the CA to MA lane at a transportation for fresh produce... teams get it there in 4 days. Solos 5.5 days...

On the MSI vs. Sapphire, I sent 1 mobo back 2x and got a replacement on the 2nd time... the replacement was bad... I sent it back... another replacement came... still bad!!! Now I'm on an ASUS mobo 4th one I've owned...

Anyways, it took 1 day to get there and 1 day for them to repair/replace and 1 day back so it was 3 days and it's only 34 miles from my house. Regardless they failed to fix my mobo or give me a working one, after the 3rd one not working, I'm not likely to go back to MSI for anything.

A) 85%
B) 5%
C) 0%
D) 10%

Doesn't look too good for you.

It's about 3,040 miles from MSI in CA to the center of MA (Hatfield, MA)... 3,120 to Boston, go figure.