RMA Question

[Coro Dominicano]

First of all sorry for the location of the post just didn?t know where to put it, a other category would be nice.

Ok here is my problem. I bought several parts of my computer through Newegg, unfortunately the mobo And the 3.0e arrived defective. Now here is the problem, I live oversea so what I did was shipp the order to a family of mine in Miami, then they sent it through mail to my location. Now I want to RMA the Mobo and Processor back, I First requested an RMA to see if it actually worked, but I couldn?t make the 14-day dateline due to my location. So I e-mailed customer service requesting that they canceled the RMA so I would be able to reguest a new one, they replied that they would extend the original one by 7 days, still a problem to me, b/c I cant make that dateline.

2 Questions

- The fact of a reshipment overseas void the RMA in anyway?
- Should I request another RMA and forget the original one, or is it better to extend the original one more b/c of greater chances of acceptance?

Thanks as always to the AnandTech Community

 

[kt]

Why can't you just ship it to Miami first and then request the RMA from Newegg. Sending from Miami to California shouldn't take more than a week.

 

[Coro Dominicano]

Yea thats the plan, My question is should i explain my situation or the fact that I resended it overseas void the RMA?

 

[kt]

If you think resending the item overseas will void the RMA, then don't tell them that. For all they know, it came from Miami.

 

[Coro Dominicano]

Thanks for that, in refrence to my other question.. Should i extend the original RMA, or get a new one? Does the time between Purchase and Rma influence in any way there Acceptance?

 

[kt]

Newegg RMA policy